Inside Sales Specialist

Summary Job Statement

Arlington/Roe
, a family-owned property/casualty wholesaler and managing general agency since 1964, has an outstanding opportunity for an Inside Sales Specialist within our Marketing department.

Arlington/Roe has over 200 employees located predominately throughout the Midwest. We are a sales and customer service insurance organization that operates with the utmost integrity. A national leader in the wholesale/managing general agency arena, our company is respected and valued by the insurance agents we serve and insurance carriers we represent.

This role is part of a 24-month training and development program designed to prepare the participant to become a superior insurance professional. The focus of the training program will be to increase new submissions, quotes, binders and premium over the phone. This is not a work from home position. Candidates must reside within Indianapolis, Indiana. Obtaining a P&C license will be required within the first 6 months of the hire date.

High School diploma required, college degree preferred or equivalent business experience.

• Strong oral and written communication skills
• Ability to prioritize tasks and work independently in a fast-paced environment
• Motivated, results-driven sales personality
• Open to coaching and continuous improvement

This role consists of increasing new business submissions, quotes and premium by performing the following duties:

• Conduct 50 outbound calls a day to appointed retail agents to drive new opportunities in, convert leads into submissions and turn quotes into bind orders. Weekly reporting of sales calls and results is expected.
• Educate customers on quoting platforms and services.
• Contribute to other outbound marketing efforts including social media, webinars and email blasts.
  • Produce more effective email blast campaigns with the best, most relevant content to the right customer audience. Will be responsible for a specific number of email blasts per month - this number will be determined upon hire.
  • Contribute ideas for social media posts
  • Conduct a monthly webinar
  • Help coordinate customer events and contests as appropriate
• Drive daily submission goals and relay information to the marketing team to maximize opportunities.
• Review web and phone quoting activity to spot trends, positive and negative, and address trends with customers and team.
• Establish an active relationship with the Regional Sales Manager and regularly discuss strategy and tactics including training, sales issues and follow ups.
• Pursue continuing education and insurance designations/licenses as outlined in the training and development plan. This will require self-study.

• 80% of time is spent on the phone with customers.
• Occasional overnight travel required.

For more information about Arlington/Roe, please visit our website at

Arlington/Roe is an Equal Opportunity Employer.

Arlington/Roe participates in E-Verify.