Sales Manager - Festival Park Hanley; N112537

Job Description

38.75hrs per week;
Mon 09:00 – 17:15;
Tue 11:45 – 20:00;
Thu 09:00 – 17:15;
Fri 11:45 – 20:00;
Sat 09:00 – 17:15. This role requires a Sales Manager who will lead and inspire a team to prioritise outstanding customer service and achieve performance targets. It is varied, fast‑paced, challenging but ultimately rewarding, with a focus on personal development and flexible working options.

• Support the Store Management team across all product areas, back‑of‑house and running the store when needed.
• Manage a team to deliver amazing service and accurate stock processes in an environment that is commercial, operationally efficient, safe and where targets are met.
• Create an atmosphere where supporting, motivating and inspiring the team to be their best is at the core of everything you do.
• Demonstrate a hands‑on approach for all commercial and operational activities by working alongside the team.
• Ensure communication is up‑to‑date and accurate at all times to meet business needs.

• You are passionate about our customers, our people and our products, inspiring and motivating others to create a great working atmosphere and team spirit.
• You have exceptional commercial understanding and the know‑how to create a fantastic shopping experience for our customers.
• You are a team player who excels in a results‑driven, fast‑paced, and challenging environment, adapting quickly to change and bringing the team along with new objectives.
• You are a great communicator and can work naturally with people at all levels, staying calm and approachable even under pressure.
• You can problem‑solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward.
• You are confident when dealing with people issues.
• You are an effective multi‑tasker who can plan, organise and prioritise your workload.

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This role is not typically considered for sponsorship under the Skilled Worker route; candidates should consider their own right‑to‑work options without Next sponsorship.

Press the apply button now to start your application. Once you have applied we will consider your skills and experience. If you match our criteria, we will contact you to arrange a telephone or video interview, and an in‑store assessment may follow. Applicants must not have had an unsuccessful application for a similar role in the last six months.

YOU know Next, but did you know we’re a FTSE‑100 retail company employing over 35,000 people across the UK and Ireland? We’re the UK’s 2nd largest fashion retailer and market leaders in kidswear. We have over 500 stores, Next Online and the ability to buy online from over 70 countries worldwide.

• Fantastic rewards for great work and amazing results.
• 25% off most NEXT, MADE*, Lipsy*, Gap
  * and Victoria's Secret
  * products (when purchased through NEXT).
• 10% off most partner brands & up to 15% off Branded Beauty.
• Sharesave Scheme.
• 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6‑week contract).
• Early VIP access to sale stock.
• Hot deals and exclusive offers from over 3,500 retailers via our online benefits platform.
• Access to fantastic discounts at Staff Shops.
• Access to a digital GP and other free health and wellbeing services.
• Life assurance.
• Discounted health plan for you and your family.
• Financial Wellbeing – Save, track and enhance your financial wellbeing.
• Apprenticeship – Earn, learn and gain a qualification (England stores only).
• Direct to Work – Discount online and in‑store, collect your items next day for free from your place of work or local store.
• Support Networks – Access Network Groups to empower and celebrate each other.
• Wellhub – Discounted flexible monthly gym memberships, apps, PT sessions and more.

Conditions apply to all benefits. These benefits are discretionary and subject to change. We support all candidates during the application process and are happy to provide workplace adjustments when necessary. For assistance with applications due to a disability or long‑term condition, email  with ‘Workplace Adjustments’ in the subject line or call  (Monday‑Thursday 9 am‑5 pm; Friday 9 am‑4:45 pm; Saturday 9 am‑5 pm; Sunday 9 am‑4 pm; excludes bank holidays).