Brand Mentor - Victoria's Secret - Germany

Overview

The Brand Mentor partners with the sales leadership team in new markets to ensure consistent execution of the Victoria’s Secret customer experience and operational excellence. This role drives profitable top-line sales growth, reduces performance variability across multiple stores, and serves as a key liaison between Victoria’s Secret & Co. home office, franchise partners, and stores. The Brand Mentor models the Victoria’s Secret culture and coaches teams on company tools and processes.

The Brand Mentor partners with the sales leadership team in new markets to ensure consistent execution of the Victoria’s Secret customer experience and operational excellence. This role drives profitable top-line sales growth, reduces performance variability across multiple stores, and serves as a key liaison between Victoria’s Secret & Co. home office, franchise partners, and stores. The Brand Mentor models the Victoria’s Secret culture and coaches teams on company tools and processes.

At Victoria’s Secret & Co, we acknowledge your value. We recognize that every associate has something unique to add to our brand and business. We strive to recruit, retain, and advance diverse talent that reflects the customers we serve and communities where we live and work. We foster a culture where everyone belongs because we know our business thrives most when we look for, listen to, and amplify diversity, equity and inclusion.

We place the customer at the heat of everything we do. We dream big, embrace curiosity and creativity while always learning from our mistakes. We lead with integrity, trust and respect to achieve the best outcomes as one team.

Selling Areas of Focus:

• Partner with and coach store managers and selling leaders on role clarity, team management, and building a “Best at Bras” culture.
• Drive associate productivity and customer experience on the sales floor.
• Foster associate connectivity and engagement.

Merchandising

• Provide training and coaching on stockroom organization, merchandise flow, and process execution.
• Support communication between selling and merchandising teams.

Visual Merchandising

• Coach visual merchandising teams on creating a compelling store environment that drives sales.
• Ensure alignment across selling and merchandising teams.

General Responsibilities

• Foster a culture aligned with Victoria’s Secret mission and values.
• Support and model selling, merchandising, and visual behaviors for a seamless customer experience.
• Maintain focus on bras as the premier product differentiator to build loyalty.
• Teach and demonstrate excellent Customer Sales Lead (CSL) behaviors.
• Drive operational fundamentals through coaching on tools, processes, and initiatives.
• Assist with onboarding new Sales Leadership Team members and ensure proper associate onboarding.
• Ensure compliance with brand standards.
• Build and grow high-performing teams.
• Lead change with positivity and a growth mindset.
• Promote positive associate relations and engagement.

for benefit details related to this position.

Minimum Salary: $58,000.00

Maximum Salary: $76,125.00

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

• Previous experience leading leaders and teams preferred.
• Proven ability to improve customer satisfaction and loyalty.
• Strong delegation, influence, and communication skills across all organizational levels.
• Ability to manage competing priorities with strong time management and organizational skills.
• Skilled in coaching, talent development, and assessment.
• Strong business acumen with strategic and analytical capabilities.
• Excellent visual merchandising skills.
• Flexible schedule, including evenings, weekends, holidays, and non-business hours.
• Language proficiency may be required for specific markets.
• Bra and Fragrance certification knowledge

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:
California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.