Demand Planner - Rotational Trainee

About The Team

Looking for a career you’ll really love? Pet Smart is looking for graduating seniors excited to jump start their career through hands‑on experience as a Merchant Trainee in our Phoenix Home Office. Through this program, you will gain a range of experience to help you be successful in more specific roles within Pet Smart’s Merchandising department. As the foundation for all of Pet Smart’s operations, associates at our Phoenix Home Office thrive in a collaborative culture where being the trusted partner to parents and pets in every moment of their lives is priority number one.

Collaborative Work Environment:

At Pet Smart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

The Demand Planning Trainee Program is a 12‑week immersive development experience designed to prepare early‑career talent for full‑time Demand Planner roles within Pet Smart’s Merchandising Planning organization. This program reflects the evolving needs of the business, with a clear emphasis on demand planning, inventory optimization, and cross‑functional execution, while still providing foundational exposure to core merchandising principles.

Participants will gain hands‑on experience partnering with Buyers, Merchandise Planners, Demand Planners, Space/Floor Planners, Supply Chain, and Store Operations. The program blends structured learning, real‑world business ownership, and mentorship to build strong analytical, commercial, and collaboration skills. Upon successful completion of the program, trainees will be placed directly into Demand Planner roles.

Pet Smart offers a clearly defined planning career path with opportunities for continued growth, development, and advancement.

• Learn how to ensure the right product is in the right place at the right time through demand forecasting and inventory planning
• Support store in‑stock performance, fill rate, purchase order accuracy, and on‑time shipment execution
• Assist with purchase order creation, maintenance, and issue resolution in partnership with vendors and distribution centers
• Analyze sales, inventory, and forecast data at the SKU and store level to identify risks and opportunities
• Understand Open‑to‑Buy, inventory turnover, and seasonal planning concepts
• Gain exposure to assortment strategy, promotions, and merchandising calendars to understand how planning decisions support the customer experience
• Partner cross‑functionally with Buying, Supply Chain, Store Operations, and Vendors to support business objectives
• Utilize demand planning and replenishment systems to evaluate forecasts and adjust inventory levers
• Identify opportunities for process improvement, efficiency, and inventory optimization

• Own inventory management for a defined book of business
• Be accountable for store in‑stocks, forecast accuracy, inventory turnover, and service levels
• Manage vendor demand plans, purchase orders, and ongoing execution
• Act as a key member of the merchandising cross‑functional team

• Recent graduate or graduating senior (or internal associate with VP or Director approval)
• Bachelor’s degree in Supply Chain, Business, Finance, Analytics, Retail, or a related field
• Strong analytical and problem‑solving skills, with the ability to use data to support decisions
• Excellent written and verbal communication skills
• Highly organized with the ability to manage multiple priorities in a fast‑paced environment
• Collaborative mindset and comfort working across functions
• Proficiency in Microsoft Excel, Word, and Power Point

• Internship, co‑op, or academic experience related to supply chain, planning, analytics, or merchandising
• Exposure to inventory, forecasting, or data analysis…