Expense Specialist

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About the role:

As an Expense Specialist, you will report to the Senior Expense Lead and be responsible for managing all employee expenses. We are operating on a hybrid model where you will be in the office three times a week at our London HQ Office.

What you’ll be doing:

• Approving global employee business expense claims according to our T&E Policy
• Working with multiple currencies within the Netsuite database
• Training new employees on the expenses system
• Handling the expenses queries via our help desk software – Jira
• Liaising with our internal Netsuite team to solve user‑facing issues
• Providing quality customer service to all stakeholders
• First point of contact for internal & external audit queries
• Continuously challenge the way we work and actively identify areas of improvement
• Ad‑hoc duties as required

What we’re looking for:

• Experience in a fast paced environment
• A desire to take responsibility and ‘own’ your work
• You are motivated to make improvements and an awareness of the importance of deadline

Why Deliveroo?

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology‑driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well‑being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country‑specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest‑growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

A competitive and comprehensive compensation and benefits package

• We aim to pay every employee competitively for the role they are performing in their respective location
• Depending on role and location, some employees may be eligible for an annual cash bonus, sign‑on bonus or relocation support
• Up to 5% matched pension contributions

• Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success

• Free Deliveroo Plus: free delivery and access to special offers
• Team lunches from the best local restaurants

• 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
• One day of paid leave per year to volunteer with a registered charity

• Funded single cover healthcare on our core plan, with the option to add family members at own cost
• On‑site gym (HQ), discounted external gym membership
• Access to wellbeing apps such as Les Mills+, Strava, Headspace, Yogaia via Gym Pass
• Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
• Life assurance

• Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
• Excellent kit to enable working from home and a parent‑friendly working culture
• Access to free mortgage advice
• Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
• Excellent learning and development opportunities and access to Roo Learn, our learning platform, packed with high‑quality training and content
• Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in‑office yoga sessions