Team Member N111438
Solihull, West Midlands, B91, England, UK
Listed on 2026-01-16
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Retail
Retail & Store Manager, Customer Service Rep
Team Member - Solihull (N111438)
8hrs per week (Thu 10:00-14:00; Sat 14:00-18:00). Working as part of a fast‑paced store team, your top priority will be offering outstanding service and excellent stock operations to our customers. In return for supporting all company policies and procedures transformation, we will invest in you and картин your development from day one. Flexible working options are available.
Responsibilities- Offer fast and friendly service at all times, helping customers find the perfect products.
- Share your passion and knowledge about our amazing products.
- Work in all areas of the store, including sales floors, stockrooms and processing deliveries.
- Take control of your own development.
- Great communicator who’s always looking for ways to help.
- Friendly, calm and efficient – even on your busiest days.
- Excited about the challenge of a varied and fast‑paced job.
- Flexible, supportive and always ready to go the extra mile.
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route; candidates are encouraged to consider their own right‑to‑work options without Next sponsorship.
Application ProcessAs part of your application you will be required to complete an online assessment involving a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in‑store recruitment team will review successful applications and contact those who match the criteria to arrange an interview. You must not have person's unsuccessful online assessment in the last six months.
About the CompanyNext is a FTSE‑100 retail company employing over 35,000 people across the UK and Ireland. We are the UK’s 2nd largest fashion retailer and the market leader in kidswear Outcomes over 500 stores and Next Online, with the ability to buy online from over 70 countries worldwide.
Benefits- Recognition and rewards for doing a great job and achieving great results.
- 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT).
- 10% off most partner brands & up to 15% off Branded Beauty.
- 60% off a generous optional working wardrobe allowance (minimum 6 week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
- Access to fantastic discounts at our staff shops.
- Sharesave scheme.
- Access to a digital GP and other free health and wellbeing services.
- Life assurance.
- Discounted health plan for you and your family.
- Financial wellbeing:
Save, track and enhance your financial wellbeing. - Apprenticeship – earn, learn and gain a qualification (England stores only).
- Direct to Work – discount online and in‑store, collect your items next day for free from your place of work or local store.
- Support networks – access to network groups to empower and celebrate each other.
- Wellhub – discounted flexible monthly gym memberships, with apps, PT sessions and more.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support due to a disability or long‑term condition, contact us by email at (include “Workplace Adjustments” in subject line) or call 0116 429 8726.
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