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In-Store & Online Technical Service Representative
Remote / Online - Candidates ideally in
Fort McMurray, Alberta, Canada
Listed on 2026-01-13
Fort McMurray, Alberta, Canada
Listing for:
Best Buy
Full Time, Remote/Work from Home
position Listed on 2026-01-13
Job specializations:
-
Retail
Customer Service Rep -
IT/Tech
Job Description & How to Apply Below
14405 Fort McMurraytime type:
Full time posted on:
Posted 2 Days Agojob requisition :
R-49027
You’ll love it here! We are
** hiring immediately
** for an
** in-store & online technical service representative**, which we call an
** in-store and remote services agent
** at Best Buy. In this role, you will provide customers with the great technical support they need.
Join us and grow your career with our retail team as an
** in-store & online technical service representative**.
*
* What you’ll do:
*** Upgrade, set up and repair customers’ computers in-store
* Provide technical support online via chat or on the phone
* Recommend appropriate Geek Squad services based on customer needs
* Keep us organized by completing service notes and handling customer property according to guidelines
* Share your passion for tech to create an amazing customer experience
*
* What we’re looking for:
*** Must be at least 18 years old
* Computer diagnostic & repair experience
* Enthusiasm to welcome and assist customers
* Flexibility to adapt to dynamic situations in a fast-paced environment
* A commitment to maintaining a safe and fun working environment
* Excellent communication skills
** Why you’ll love it here:
*** Flexible schedules as per business needs
* Employee discounts on awesome tech
* Competitive compensation and benefits
* An inclusive, fun, and supportive team who you will quickly call friends
* Training programs to build new and transferable skills and achieve certifications
** Join our amazing team!
** We are looking for people just like you.
** About Best Buy
** As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.
Grow your career in development roles (team lead).3010 - 9713 Hardin Street, Fort McMurray, AB T9H 1L2
Wondering is a great place to start. Let’s talk about what’s possible.
Best Buy Canada is one of Canada’s largest and most successful retailers, operating the Best Buy, Best Buy Mobile, and Geek Squad brands. We offer consumers a unique shopping experience with the latest technology and entertainment products, plus an expanded assortment of lifestyle products offered online at the right prices.
Recognized as a 2023 winner of Canada’s Top 100 Employers, we received top marks in everyone from our work atmosphere and employee engagement to our phenomenal training and skills development programs.
When you’re part of our team, you’ll get amazing discounts and promotional pricing on everything from TVs and refrigerators to luggage and furniture. You’ll get a sneak peek at the newest gadgets before they hit the market!
Employment opportunities are available nationwide, including our Canadian Headquarters (CHQ) on the west coast, our two distribution centres, and 150+ retail store locations.
We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology
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