Retail Store Manager

Company Description

Silver Palace is a trusted silver jewellery brand in Madurai with over 17 years of experience. Known for purity, craftsmanship, and customer trust, we offer a wide range of traditional and modern silver jewellery. With multiple branches in and around Madurai and a growing presence, we provide a professional, ethical, and growth-oriented work environment.

Role Description

This is a full-time hybrid role based in Madurai, with flexibility for some work from home. As a Retail Store Manager, you will oversee daily operations to ensure the store runs smoothly, achieve sales goals, and maintain high levels of customer satisfaction. Responsibilities include managing staff, optimizing store operations, addressing customer needs and concerns, maintaining inventory, and ensuring compliance with company standards and policies.

Qualifications

Proficiency in Customer Service and a strong focus on Customer Satisfaction
Demonstrated skills in Communication for effective team management and interaction with customers
Experience in Store Management, including achieving sales targets and operational efficiency
Knowledge of Retail Loss Prevention strategies to minimize shrinkage and protect store assets
Ability to lead and motivate a team, excellent problem-solving skills, and organizational abilities
Bachelor's degree in Business Administration, Retail Management, or a related field is preferred
Prior experience in retail or a managerial role is an advantage