Online Sales Manager

Company Description

Pravasi Souq is a fast-growing retail and online shopping platform, committed to providing high-quality products at great value. Catering to consumers across India and the GCC, the company offers a wide range of groceries, household essentials, and lifestyle goods. With a focus on trust, transparency, and customer satisfaction, Pravasi Souq delivers a reliable shopping experience. Guided by the vision to support expats and families, the brand aims to become a trusted name in retail by blending quality, convenience, and affordability.

Role Description

This is a full-time, on-site role for an Online Sales Manager, located in Kozhikode. The Online Sales Manager will oversee the development and execution of online sales strategies, manage e-commerce operations, and monitor sales performance to achieve targets. Responsibilities include identifying growth opportunities, improving customer engagement, and collaborating with teams to enhance the online shopping experience. Additionally, the role involves supporting customer service efforts, analyzing market trends, and optimizing marketing campaigns.

Qualifications

Strong skills in Communication and Customer Service for effectively engaging with clients and addressing their needs
Proven experience in Sales and E-Commerce, with the ability to manage online platforms and drive revenue growth
Knowledge of Online Marketing strategies and tools to optimize campaigns and enhance digital reach
Ability to analyze market trends and adapt strategies to remain competitive
Strong organizational and team collaboration skills
Previous experience in the retail or e-commerce industry is an advantage
Bachelor's degree in Business, Marketing, or a related field is preferred