Online Assistant

Rate: £12.60 per hour

Location:

Scarborough Store, Scarborough, YO12 5EA

Hours:

Part time, 12 hours per week
Contract type:
Fixed-Term Assignment
Business area:
Retail

Requisition :  
Shift hours

Early shift: 04:00 - 08:00

Working in our stores:

Our stores are fast‑paced environments where no two days are ever the same, especially during the busiest period. They are the heart of the local community, providing outstanding value, quality and great service. As one of our Online Assistants you’ll be the special ingredient that supports a joyful shopping experience for our online customers, ensuring they receive everything they shop at Sainsbury’s for.

• If the shifts for this role cover hours earlier than 6 am or later than 11 pm, you must be at least 18 years of age.
• You must have the Right to Work eligibility in the UK.

What you’ll be doing:

• Picking and selecting the best‑quality products on the shop floor for online orders and preparing them for delivery.
• Using a handheld device that plans your route, the items to fetch and the time to complete each shop.
• Supporting the back‑end by processing orders, answering customer queries and loading vans for our Home Delivery Drivers.
• Providing excellent customer support, answering questions and offering assistance proactively.
• Developing strong product knowledge, services and promotions to give recommendations.
• Working flexibly across the store as required.

What makes a great Sainsbury’s colleague:

• Happy with early‑morning starts and thriving in a fast‑paced, high energy environment, both independently and as part of a team.
• Friendly and welcoming with genuine enthusiasm for helping customers.
• Proactive, using initiative to solve problems and taking responsibility for tasks.
• Adaptable, willing to work flexibly and productively to a high standard, with opportunities for training and development.
• Comfortable learning new digital tools and handling shopping containers up to 15 kg.
• Attention to detail, maintaining a clean and clutter‑free store to create the best shopping experience.

Working for us has great rewards:

• Night shift premium – an additional £2.45 per hour between midnight and 5 am where applicable.
• Discount card – 10 % off at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15 % every Friday and Saturday, and 15 % off at Argos on pay day.
• Free food and hot drinks – available to colleagues in all stores.
• Generous holiday entitlement – based on hours worked, plus maternity and paternity leave.
• Pension – we’ll match 4–7.5 % of your pension contributions.
• Sainsbury’s share schemes – discounted share purchase options.
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
• Wellbeing support – free access to the Employee Assistance Programme.

Please note that vacancies may close quickly, so we encourage candidates to apply as soon as possible.

If you need an update on your application, contact the store you applied to.

An inclusive place to work and shop.

We are dedicated to being a truly inclusive retailer. We support diverse colleagues, offer enhanced discretionary leave, support carers, and provide networks to remove barriers. We offer development, mentorship, training and career pathways and celebrate diversity through initiatives and events.

As a Disability Confident Leader, all candidates will have the opportunity to be invited for an interview through an online assessment prioritising those who align most closely with the essential criteria.

Should you require any reasonable adjustments during the application or interview stages, please let us know and we will endeavour to support you.