Customer Assistant - Online

Customer Assistant - Online – Morrisons

We’re looking for friendly, customer-focused people to join our Online team. You’ll pick and pack customer orders ready for delivery or collection in a fast‑paced, structured environment using in‑store tech to accept orders, find the right products, and prepare them for quick and careful delivery. You may also support other parts of the store, including Replenishment and Customer Service, depending on what’s needed that day.

• Fully flexible shift patterns
• Six weeks holiday (including bank holidays)
• 15 % discount in our supermarkets and convenience stores available from the day you join us
• Additional 10 % discount card for a friend or family member
• Career progression and development opportunities
• Subsidised in‑store café or shop floor ranges
• Competitive pension and life assurance
• Healthcare/Well‑being benefits including Aviva Digital GP
• Morrisons MyPerks with discounts at high‑street shops, cinemas and gyms, and lots more
• Optional payroll charity donations
• Family‑friendly policies including 26 weeks maternity and adoption leave, neonatal and fertility leave

• Helpful and friendly approach
• Enjoys staying active and being hands‑on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support our customers and resolve their queries

Please note:

we will only recruit individuals who are over the school leaver’s age and some roles require you to be over 18 due to health and safety.

What happens next? Click apply to join our team – it only takes a couple of minutes. We’ll be in touch soon, so keep an eye on your phone and emails.

At Morrisons, we are committed to ensuring a fair and inclusive recruitment process. You can find answers to common questions on our FAQs page, including how to request reasonable adjustments. Should you need any reasonable adjustments at any stage of the process, please let us know and we’ll be happy to support you.

We love providing our customers with a great shopping experience they won’t find anywhere else. As one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week.

We’ve plenty of opportunities for you to play your part. Whether you want to make the freshest food or serve our customers, we’d love to meet you…