Commercial Merchandiser

Join to apply for the Commercial Merchandiser role at The Fragrance Shop

Established in 1994, The Fragrance Shop is the UK’s leading independent fragrance retailer. Our aim is to make mainstream and luxury fragrances affordable and accessible to all. We showcase more than 130 fragrance brands in over 220 stores throughout the UK and online at  We are expanding and are looking for a Merchandiser to join the team and be part of a growing and vibrant brand.

This is a commercially focused Merchandiser role with significant ownership of key supplier brands. Working closely with the Head of Merchandising, Buying teams, Account Managers and external brand partners, you will play a pivotal role in driving profitable growth across the category.

You will be responsible for forecasting, stock and availability, while also acting as a strategic commercial partner to brands — using insight, data and strong stakeholder management to influence decisions around ranging, newness, promotions and long‑term growth. Alongside this, you will lead and develop a team ensuring best practice, strong execution and continuous improvement.

This role is ideal for an experienced Merchandiser who enjoys combining analytical rigor with commercial decision‑making and brand collaboration, and who is looking to progress towards Senior Merchandiser level.

• Lead the merchandising relationship for key supplier accounts, collaborating with brands and Account Managers to align forecasts, stock, ranging and commercial priorities.
• Alongside Head of Merchandising, oversee supplier forecasts, replenishment, newness buys, stockholding, WSSIs, ranging and availability.
• Oversee the day‑to‑day running of the team and assist the Head of Merchandising where required.
• Manage company replenishment parameters, ensuring that these are aligned to availability and stock targets.
• Review promotional performance and NPD performance with the Buying team.
• React to sales and changes in the market, ensuring sales are maximised and KPIs are met.
• With your buyer, lead and own quarterly range reviews.

• A proven/experienced Merchandiser or an experienced Junior Merchandiser looking for progression and development.
• Analytically minded and commercially aware.
• Excellent communication skills, highly organised with strong Excel ability.
• Thrives in a fast‑paced environment.
• Preferred but not essential:
  Experience with in a fast‑paced Beauty/Retail/FMCG environment.
• Exposure and experience managing a large store estate.

• Enjoy work‑life balance with our flexible working scheme — including 15 work from home days a year, duvet days and the choice to flex your working hours.
• Vibrant state‑of‑the‑art office, conveniently located in Trafford Park with great transport links and free onsite parking.
• No need to travel to the gym; we have one here for you! Take advantage of our free onsite gym facilities before/after work or even pop in at lunch time.
• Generous staff discounts on a wide range of fabulous fragrances.
• Excellent progression and development opportunities – work with teams who are passionate about what they do and develop your expertise within a creative and collaborative space.

The Fragrance Shop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Due to the high volume of applications that we receive, we are regrettably not able to respond to everyone. If you have not heard from us within four weeks of your application, please assume that on this occasion you have not been successful.

Location:

Manchester, England, United Kingdom