Customer Assistant - Online

Customer Assistant - Online – Morrisons
Dumfries, Scotland, United Kingdom

We’re looking for friendly, customer‑focused people to join our Online team, where you’ll be picking and packing customer orders ready for delivery or collection. You’ll work in a fast‑paced, structured environment with clear routines and timed activities that help keep everything running smoothly—so our customers can get what they need, when they need it.

You’ll use in‑store technology to accept orders, find the right products, and prepare them for dispatch. It’s fast‑paced, structured work that makes a real difference to our customers. You’ll also support other parts of the store, including Replenishment and Customer Service, depending on what’s needed that day.

• Fully flexible shift patterns
• Six weeks holiday (including bank holidays)
• 15% discount in Morrisons supermarkets and convenience stores from day one
• Additional 10% discount card for a friend or family member
• Career progression and development opportunities
• Subsidised in‑store café or shop floor ranges
• Competitive pension and life assurance
• Health and well‑being benefits including Aviva Digital GP
• Morrisons MyPerks with discounts at high‑street shops, cinemas and gyms
• Optional payroll charity donations
• Family‑friendly policies: 26 weeks maternity and adoption leave, neonatal and fertility leave

• Helpful and friendly approach
• Enjoys staying active and being hands‑on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support customers and resolve their queries

We will only recruit individuals who are over the school leaver’s age. Some roles may require you to be over 18 due to health and safety.

You can find answers to common questions on our FAQs page, including how to request reasonable adjustments. Should you need any reasonable adjustments at any stage of the process, please let us know.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industry: Retail

Apply now – it only takes a couple of minutes. We’ll be in touch soon, so keep an eye on your phone and emails.