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Client Relationship Manager Ecommerce Customer Success Mgr./ CSM

Remote Senior Client Success Manager — Retail Partnerships

Remote / Online - Candidates ideally in
Canada
Listing for: Lightspeed Commerce
Remote/Work from Home position
Listed on 2026-01-09
Job specializations:
  • Retail
    Ecommerce
  • Customer Service/HelpDesk
    Client Relationship Manager, Ecommerce, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading commerce platform provider is seeking a Client Success Manager to join their Enterprise Retail division in Canada. This pivotal role focuses on driving customer retention, identifying upsell opportunities, and ensuring product adoption across the customer lifecycle. Candidates should have at least 5 years of experience in Customer Success or Account Management within SaaS or retail, strong strategic skills, and fluency in English.

Attractive benefits include flexible work policies and a competitive compensation package.
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Position Requirements
10+ Years work experience
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