Online Grocery Pick-Up Clerk

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Job Description

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars for pickup. Provide positive customer service to encourage repeat online shopping. Demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Essential Job Functions:

• Select and gather products for online orders, focusing on efficiency and quality.
• Initiate and complete the order selection process.
• Assemble orders, process transactions, and load orders into customers’ cars.
• Scan and bag items following standards.
• Communicate substitutions or issues to customers at pickup.
• Maintain cleanliness and organization of staging areas.
• Follow safety, legal, and company guidelines.
• Ensure order accuracy and product quality.
• Respond professionally to customer calls.
• Perform opening and closing procedures.
• Assist in training new team members.
• Meet productivity standards and work cooperatively in a high-paced environment.

Qualifications

Minimum Position Qualifications:

• Ability to work independently.
• Ability to read shelf tags.
• Basic math skills.
• Strong communication skills.

Desired Previous Experience:

• Experience as a personal shopper, in warehousing, stocking, or cashier roles.

Join our team and enjoy comprehensive benefits, growth opportunities, and a supportive environment. Apply today to become part of our City Market family!