Freelance Luxury Brand Evaluator in Chicago, IL

Overview

Freelance Luxury Brand Evaluator in Chicago, IL

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role:

As a luxury brand evaluator, you will discreetly assess customer experiences and provide critical feedback to help brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Choose your assignments — align your missions with your personal preferences and profile
• Visit luxury stores or evaluate online — engage with sales associates in stores or online from home
• Observe carefully — check ambiance, service quality, and overall customer experience
• Provide honest feedback — share observations through questionnaires on our platform

• Flexible assignments tailored to your interests
• Compensation for your time and input, with potential for reimbursement on purchases
• A user-friendly platform for managing missions and feedback

• Fashion & Couture:
  Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
• Jewelry & Watches:
  Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
• Beauty & Skincare:
  Guerlain, Sephora, L Oréal, Givenchy
• Automotive:
  Bentley, Jaguar, Genesis, Maserati, Vespa

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we redefine the customer experience for luxury brands. Join us and use CXG Live to manage missions, certifications, and feedback on the go.

• Must be 18 years or older
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience required; honest feedback from genuine customers is valued

• Non-Purchase Evaluations:
  Earn a fee based on mission complexity
• Purchase-Based Evaluations:
  Reimbursement for approved items as stated in the mission brief

• Seniority level:
  Entry level
• Employment type:
  
  Contract
• Job function:
  Other
• Industries: IT Services and IT Consulting

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