Shift Lead - Sharon Hill

About the Team

New Verticals is a new, lean team ’re building and scaling new ways to delight our customers, leveraging the Door Dash platform

Dash Mart is a new team at Door Dash focused on building a new type of convenience store, offering both household essentials and local restaurant favorites to our customer's doorsteps. Dash Mart is looking for a motivated and experienced individual that excels in fast-paced, physical environments and is excited to roll up their sleeves and lead from the front. In this role, you’ll guide a shift of 2-10 employees through daily operations, including delegating tasks, ensuring we’re providing a high-quality experience for customers, and promoting a positive work environment.

• Lead. Lead Operations Associates through their shift by ensuring the team is set up for success to work safely and productively, and serving as the point of escalation for daily operations, including scheduling and attendance. Provide real-time feedback to Operations Associates about performance and partner with Site Managers for next steps.
• Assist with day-to-day tasks. Receive product from vendors, place product in appropriate locations, prepare customer orders, and help clean and organize work areas.
• Delight Customers. Make sure customer’s orders get delivered smoothly by maintaining menus and systems, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
• Facility Management. Monitor supplier deliveries, manage regular cleaning and maintenance schedules.
• Help improve operations. Contribute ideas to improve our quality and customer experience.

• You’re self-motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work each and every day. You have high integrity and are excited to delight customers.
• You have a proven track record of success in a warehouse, retail, or restaurant environment.
• You’re able to be on your feet, and move heavy product. You are excited and physically able (with or without accommodation) to lift up to 50 lbs, and can operate a pallet jack and hand truck.
• You have a high school diploma or GED equivalent .
• You are at least 18 years of age.
• You’re organized and proficient in Google Docs and Google Sheets.
• You have flexibility in your schedule. You may be required to work any day of the week, across daily operating hours.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here.

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

Door Dash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefit and several paid holidays. Additionally, for full-time employees, Door Dash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

Base Pay: $20 – $20 USD

At Door Dash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are…