Online Grocery Pick-Up Clerk

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Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver or load orders into customers' cars for pickup. Provide excellent customer service that encourages repeat online shopping. Demonstrate core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Responsible for selecting and gathering products for online orders with attention to quality and freshness.
• Initiate and complete the selection process for online orders.
• Assemble orders, process payments, and load orders into customers' cars.
• Scan and bag orders following standards.
• Communicate substitutions or issues to customers at pickup.
• Maintain cleanliness and organization of staging areas.
• Follow safety and food handling guidelines.
• Ensure order accuracy and quality.
• Provide a positive customer experience to promote repeat business.
• Perform opening and closing procedures.
• Assist in training new team members.

• Ability to work independently.
• Ability to read shelf tags.
• Basic math skills.
• Excellent communication skills.

Kroger is a leading grocery retailer with a rich history of innovation and community involvement. We value diversity and strive to create an inclusive environment.

• Comprehensive healthcare coverage.
• Flexible scheduling with paid time off.
• Employee assistance and financial programs.
• Associate discounts and educational reimbursement.
• Opportunities for career growth.