Bench Jeweler; On-site

Join to apply for the Bench Jeweler (On-site) role at Shane Co.

Bench Jewelers are an integral part of the Shane Co. team. You will perform all requested and necessary work on jewelry to include setting, sizing, re‑tipping, welding, soldering, polishing, engraving, cleaning, and other work consistent with Shane Co. standards of quality, service, and timeliness.

We are looking for bench jewelers who can demonstrate the ability to work in a fast‑paced and results‑based job environment while building and maintaining relationships and championing Shane Co. company culture and values. Successful candidates must be friendly, respectful, and genuinely interested in the success of the shop and the store.

• Ensuring the quality of company merchandise and providing accurate assessments of merchandise quality and condition to help the company make proper decisions.
• Maintaining the shop and personal workspace in a clean, organized, presentable, and efficient manner.
• Providing cost estimates for additional shop/jeweler personalization options for customers.
• Finding inventory.
• Consulting directly with staff and customers to help ensure customer needs are met through the sales or repair process.
• Maintaining safety and security protocols, including those associated with shop equipment and chemicals.
• Constantly pursuing personal and shop improvement and development.
• Using technology such as computers and iPads for shop job tracking.

• Working professionally, efficiently, and courteously with all Store and Company staff, fostering teamwork and respect.
• Supporting other shops and the home office when there are work overflows or special projects.

• Ensuring a positive and engaging workplace by embodying company values such as integrity, continuous improvement, and teamwork.

• 2+ years of prior bench experience is preferred.
• Evening and weekend availability is required.
• High level of visual acuity and manual dexterity.
• Ability to provide and receive feedback from peers, supervisors, and customers and adapt behavior with coaching.
• Comfortable with technology.
• Effective deadline management.
• Basic communication skills in written and spoken English, and basic math.

Base Pay range for this role is $25 to $42 per hour, depending on experience and market data.

• Placement is determined through interviews and experience review; most new hires start toward the lower end of the range, but sales experience can lead to higher rates.
• Annual performance raises: moderate increases for average performance, generous increases for high performers.

Beyond Base Pay

• Team bonus up to $150 per week.

Benefits

• Competitive medical, dental, and vision coverage.
• Competitive 401(k) plan with company match.
• Paid vacation, sick time, holidays, volunteer time, and bereavement time.
• Life insurance and optional long‑term disability.
• Paid parental leave, fertility benefits, and child and adult care Flexible Spending Accounts.
• Employee Affinity Groups (parenting, LGBTQ+, Grief and Loss).
• Dedicated training for the role and career growth opportunities.

Employer will not sponsor visa or work authorization.