Assistant Community Manager Job Seattle Washington USA,Real Estate/Property

Feel Seen at Thrive!

Learn more about Batik here:

Salary: $26 - $28 per hour

Schedule: Full-time;
Tuesday - Saturday 9 am - 6 pm, Saturday 10 am - 5 pm

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Our

Values are simple:

Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work.

Benefits

34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, and Paid Birthday)
Housing Discount may be available
Employer matched 401k retirement plan
Discretionary bonus potential
Eligible for earned Leasing & Renewal commissions
$0 premium medical, dental, and vision insurance effective 1st of the month following your start date
Fully covered Long-term disability insurance for associates
Fully covered life insurance policy for associates with supplemental life insurance options
24/7 Everyday Assistance Program (EAP)
Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance
Pet Insurance discounts
Parking & Transit Commuter Benefits
Annual professional development reimbursement
Training opportunities and career progression/growth plans
Company-wide parties and events

Job Responsibilities

Income Collection & Accounts Payable
- Maintains accurate resident records.
- Issues appropriate notices, when necessary.
- Deposits all receipts prior to bank close each day.
- Oversees invoice management and timely payment.
- May use and reconcile property credit card in accordance with accounting policies and deadlines.
- Assists with month-end procedures including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity and gross potential rent.
Resident Relations
- Perpetuates a true sense of community.
- Maintains positive customer relations.
- Physically inspects property when on grounds, picks up litter, and reports any service needs to maintenance staff.
- Inspects move-outs and vacancies, when requested.
Must be knowledgeable of all phases of leasing and resident retention.

Marketing

Ensures appropriate content and frequency of ads on Craigslist, We blisters, and other listing services.
Greets prospective residents, shows the community, and performs leasing duties, as needed.
Answers and responds to phone calls and email communications in a timely manner.
Maintains awareness of local market conditions and trends, and contributes ideas for marketing the community and improving resident satisfaction.
Maintains a lease closing ratio at a level appropriate for the property and submarket.

Administrative

Updates required reports concerning move-out notices, activity, etc. on a daily basis.
Organizes and files all applicable reports, leases, and paperwork.
Proofreads all lease paperwork and processes move-ins and move-outs.
Processes all security deposit move-out reports.
Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed.

General

Performs any additional duties assigned by the Community Manager or Regional Manager

Desired Skills And Experience

2+ years experience in property management or equivalent experience, including leasing, sales/closing, and customer service.
Experience with Yardi/CRM and On-Site
Accounts Payable experience or prior experience reviewing and paying/entering invoices.
Affordable housing experience

Desired Competencies

Highly detail oriented with the ability to provide accurate and timely reports and information.
Comfortable working in a fast-paced, customer service-oriented environment.
Strong understanding of industry terms.
Ability to interpret and understand tenant file information and complex documents such as regulatory agreements and program regulations.
Ability to de-escalate conflict and remain calm and courteous at all times.
Kind, thorough, and clear in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.
Respectful and understanding of diverse, cultural and socio-economic backgrounds.
Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.
Performs duties under pressure and with the ability to meet competing deadlines.
Takes instructions and feedback from supervisors and is able to follow direction, learn, and grow with a positive outlook.
Exercises strong problem-solving skills.
Interacts with co-workers, supervisors, guests, and the public in a professional and pleasant manner.
Strong time…


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