Leasing Manager - Boone, NC

Overview

Job Title: Leasing Manager

Reports To: Director of Faculty and Staff Housing

Location: Innovation Ridge at Appalachian State University

Compensation: $46,000.00-$53,000.00 per year and a competitive benefits package

FLSA Status: Non-Exempt

Company Information

Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.

The Leasing Manager is responsible for overseeing all aspects of the leasing process for this faculty/staff community. This position ensures that occupancy goals are met, resident satisfaction is maintained, and leasing operations run efficiently. The Leasing Manager develops marketing strategies and implements leasing policies to maximize property revenue while maintaining a positive tenant experience.

• Continuous quality improvement and direction of the leasing process and pipeline checkpoints.
• Creation and implementation of new and creative strategies and campaigns to increase leased occupancy.
• Shepherding potential residents through the leasing pipeline from interested lead to leased resident, ensuring compliance with company policies and legal requirements.
• Conduct property tours, respond to inquiries, and negotiate lease terms with prospective tenants.
• Coordination and execution of marketing items within established marketing strategy and plan.
• Oversight of resident retention activities and soft internal marketing to current residents to maximize renewal process and attractiveness.
• Monitor occupancy rates and develop action plans to minimize vacancies.
• Maintain accurate leasing records, reports, and documentation in compliance with policies and procedures.
• Manage resident engagement, including addressing complaints, resolving disputes, and enforcing lease agreements.
• Collaborate with the Director, maintenance, and other team teams for community operations.
• Prepare and present weekly leasing reports to Director, home office staff and ownership.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High school diploma or general education degree (GED).
• 3-5 years’ experience with property management leasing operations.
• Experience with social media marketing, website management and tours
• Experience and knowledge of Microsoft Word, Excel and Outlook
• Experience and knowledge of property management software (Entrata).
• Ability to operate basic office equipment including a photocopier, fax, and telephone. Basic typing and filing skills.
• Strong leadership and communication skills
• Knowledge of fair housing regulations
• Ability to analyze occupancy data and develop strategic plans.
• Ability to move and lift up to 35 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate. May drive a property vehicle as needed when performing work related tasks.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds.

Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an employment contract.

Hourly pay rate commensurate with experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.

If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.