Technical Manager

Technical Manager

Reports to:

Technical & Development Director

We are looking for an experienced Technical Manager to lead all aspects of technical compliance, quality systems and customer technical engagement for a UK business.

This is a highly visible role where you will work closely with their supply base and key retail customers, ensuring technical integrity across the supply chain while supporting the continued growth of the business.

You will collaborate closely with their key manufacturing partner, alongside third-party suppliers and internal teams, to deliver outstanding quality, compliance and customer service.

The Role

Customer & Supplier Management

Manage all UK customer technical requirements, including retailer Codes of Practice and agricultural standards
Act as the key technical contact for all matters relating to third-party supplied materials
Work collaboratively with suppliers and customers to develop quality and technical innovation plans
Maintain strong working relationships with supply partners and internal teams
Manage supplier approval processes and supplier risk assessments including TACCP and VACCP
Maintain the approved supplier database and farm assurance accreditation matrix (e.g. Red Tractor, Global

G.A.P, Vegaplan)
Quality Systems & Compliance

Maintain and continuously improve the company Quality Management System
Ensure compliance with all relevant legislation, retailer requirements and accreditation standards
Create and maintain product specifications and supplier approval documentation
Investigate supplier non-conformances and complaints, ensuring corrective actions are implemented effectively
Lead the HACCP team and maintain the HACCP plan, training and documentation
Conduct traceability reviews using SAP and ensure full supply chain visibility Auditing

Lead the internal audit programme and ensure corrective actions are completed
Prepare for and lead external audits including BRC Agents & Brokers accreditation
Manage the accreditation audit and visit schedule
Support customer traceability exercises and supply chain transparency
Work closely with commercial teams during tender periods to ensure technical integrity

Leadership & Development

Provide mentorship and support to the Technical Assistant
Deliver strong leadership across the technical function
Identify opportunities to improve efficiency through systems, automation and improved processes
Promote a culture of continuous improvement and collaboration across the business

Industry Insight

Monitor emerging risks, legislation and industry developments through horizon scanning
Assess potential impacts on the business and supply chain
Engage with relevant industry bodies and communicate updates internally and to customers when required

About You

You will be a confident and commercially aware technical professional with experience working within food manufacturing, distribution or FMCG environments.

Experience & Qualifications

Experience in food technical, quality or compliance roles
Strong customer-facing technical experience
Experience working with supplier approval and risk management processes
HACCP Level 3 minimum (Level 4 desirable)
Lead Auditor qualification desirable
ERP system experience (SAP desirable)
Benefits:
Enjoy a competitive salary, 25 days holiday + Bank Holidays, and maybe an option for 1 day per week remote working

For further information please contact Luan Harrison at More People on (phone number removed) or press apply now