REMOTE QA

Description

This role will have the responsibility of quality testing all of the benefit plans. They will work in tandem with the AIS team as they build the plan. This person will then be working within a few systems to make sure the plan is built out correctly and to the specs of the client. If the plan is missing something or the plan is built incorrectly they will then work with their counterpart in the AIS group to get it fixed.

The most common issues they find are deductibles and out of pockets not being set up correctly, mail pricing being different, etc. This role has a very high level of attention to detail; there is no phone work. They may communicate internally back and forth with their team/AIS reps, but that will be it. They will have a scorecard once out of training.

They will be expected to work 25 plans a week. This is a non‑IT position falling under the operations vertical.

Quality assurance, Data Entry, QA, Claims processing, Microsoft office, Excel, Audit, research, Medical record, Medical term.

Quality assurance, Data Entry, QA, Claims processing, Microsoft office, Excel, Audit, research.

• Two or Four year degree required.
• Preference given to Math, Biology, business, healthcare admin, or History degrees. Anything with a large background in research for the degree.
• 1 year Excel experience (No V lookups or Pivot Tables).

• 3+ years of health care insurance experience.
• Knowing medical terminology, deductible, copay, provider language will help them stand apart.
• Experience in a production‑based environment is a plus.
• They do run a scorecard; roughly 25 plans worked a week is the standard.
• Not looking for someone coming from call center or QA in call center.

Entry Level

This is a Contract position based out of Durham, NC.

The pay range for this position is $24.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision.
• Critical Illness, Accident, and Hospital.
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available.
• Life Insurance (Voluntary Life & AD&D for the employee and dependents).
• Short and long‑term disability.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time Off/Leave (PTO, Vacation or Sick Leave).

Workplace Type:
This is a fully remote position.

This position is anticipated to close on Mar 19, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.