Quality Specialist

As a Quality Assurance team member, you will be responsible for ensuring the product meets the established standards set by customer expectation. You will perform quality inspections and are responsible for reporting any discrepancies. Additionally, you must be flexible in handling workload changes, interruptions, and be able to return to the task that you were performing. Position will report directly to the Inventory/Production Control Manager.

Interacts with sales, greenhouse operations and shipping.

• Audit plants being packaged for plant spec and customer expectations, ensure the plant packaging plan is being executed
• Verify Pick Ticket BOM and ensure correct UPC, pot and tag are being used
• Report and work with facility management team to correct any discrepancies found
• Create and maintain reports documenting errors and issues for fixing
• Investigate customer complaints and non-conformance issues
• Analyze data to identify areas for improvement in the quality system
• Verify 80% or more of daily orders for accuracy against customer expectation
• Daily audits of all packaging carousels and ecommerce department
• Cover multiple facilities daily, float to other facilities as needed
• All other duties as assigned

• High School Diploma or equivalent preferred
• 1-3 years combined warehouse/inventory control experience
• Strong PC skills including Excel, Word, and Teams
• Good math, reading, communication (both verbal and written), and problem-solving skills
• Ability to pay attention to small detail to ensure accuracy
• Ability to work independently or in a team environment
• Knowledge and experience in Quality Systems preferred (NAV experience a plus)
• Sound judgement and decision-making skills
• Must be a self-starter, energetic, and results-oriented
• Flexible to handle multiple and diverse tasks
• Ability to work with all levels of employees and management

• Climate controlled office or home office environment
• Continuously requires vision, hearing, twisting, and talking
• Frequently requires sitting, standing, fine dexterity, and handling
• Occasionally requires walking, climbing stairs, lifting (up to 20lbs), carrying, reaching, kneeling, pushing/pulling, bending, and crouching
• Rarely requires climbing