Senior Food Safety and Quality Assurance Manager

Pay: $90,000 per year – $140,000 per year

Eastern or Central Time Zone (USA)

Location:

Remote Work with travel

We are seeking a highly specialized, results-driven Senior Food Safety & Quality Assurance Manager – Dining & Refreshments to support food safety, regulatory compliance, and quality assurance across dining and refreshment operations. This role requires deep regulatory expertise, hands‑on leadership, and the ability to translate complex regulatory requirements into practical, scalable, and sustainable programs.

• Design, implement, and maintain comprehensive food safety and quality assurance programs across multi‑site dining and refreshment operations.
• Ensure compliance with applicable regulations and standards, including FDA (FSMA, GMPs, recalls, labeling), HACCP, SQF, DOT, NFPA, OSHA, and GMPs.
• Lead the development, validation, and optimization of HACCP plans, prerequisite programs (PRPs), sanitation programs, allergen control plans, and environmental monitoring programs where applicable.
• Maintain robust documentation control, versioning, and record‑keeping systems to support FDA, SQF, and GMP compliance, including change control and regulatory reviews.

• Conduct internal audits, supplier audits, third‑party assessments, and mock recalls.
• Lead regulatory due diligence, risk assessments, gap analyses, CAPA development, remediation activities, and effectiveness verification through revalidation and follow‑up audits.
• Oversee recall readiness, crisis management protocols, mock recalls, and business continuity planning.
• Monitor evolving regulatory requirements (FDA, OSHA, DOT, NFPA) and translate updates into actionable program enhancements.

• Lead food safety and occupational safety incident investigations, including root‑cause analysis, containment, corrective and preventive actions, and verification activities.
• Promote a proactive food safety and workplace safety culture through continuous improvement initiatives and cross‑functional engagement.

• Develop, deliver, and maintain food safety and regulatory training programs using LMS platforms and live training formats.
• Create training curricula, assessments, certification tracking, and competency evaluations.
• Administer LMS systems and analyze training data to identify gaps and drive continuous improvement.

• Oversee supplier quality programs, including vendor qualification, performance monitoring, audits, corrective actions, and supplier scorecards.
• Collaborate with Supply Chain and Operations to ensure supplier compliance and risk mitigation.

• Analyze data from audits, inspections, testing, supplier performance, and QA metrics to identify trends and risks.
• Produce executive‑level dashboards, KPIs, and summary reports to support leadership decision‑making.
• Utilize Microsoft 365, Microsoft Project, and Salesforce (or similar CRM/QA systems) for project planning, data analysis, reporting, and stakeholder communication.

• Partner with Operations, Quality, Supply Chain, R&D, Logistics, Legal, and Customer Experience teams to embed food safety and quality across product design, sourcing, and service delivery.
• Serve as a subject‑matter expert and trusted advisor to internal and external stakeholders.

• Bachelor’s degree in food science, Public Health, Environmental Health, or a related field.
• Advanced degree and/or professional certifications preferred.
• Experience with in the dining and refreshment sector (casual dining, quick‑service, catering, events, or hospitality).
• Lead Auditor certifications (ISO 22000, HACCP, SQF) or extensive internal auditing experience.
• Strong supplier quality management and vendor qualification experience.
• Knowledge of sanitation validation, environmental monitoring, and comprehensive allergen control programs.
• Familiarity with ERP systems and QA data integration beyond Salesforce.
• Experience supporting complex supply chains, international operations, or multi‑brand portfolios.
• Demonstrated,…