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Remote Quality Assurance Analyst — Complaints & Process Improvement

Remote / Online - Candidates ideally in
Worcester, Worcestershire, WR1, England, UK
Listing for: Sanctuary
Remote/Work from Home position
Listed on 2026-03-04
Job specializations:
  • Quality Assurance - QA/QC
    QA Specialist / Manager, Quality Technician/ Inspector
Salary/Wage Range or Industry Benchmark: 37232 GBP Yearly GBP 37232.00 YEAR
Job Description & How to Apply Below
A community-focused housing organization in Worcester is seeking a Quality Assurance Analyst to oversee the quality of complaint handling processes. The ideal candidate will possess strong analytical skills and extensive experience in quality assurance or customer service environments. This role includes conducting quality checks, providing feedback, and delivering insights to improve service delivery. The position offers a balanced home and office working environment with competitive compensation of £37,232 annually.
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