Quality Control Site Representative

• Pay or shift range: $90,000 USD to $115,000 USD

  This is the base compensation hiring range for this role.

About Sun Country Airlines

We’re not your average airline. We’re agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we’re making travel more attainable. With more than 40 years of Minnesota roots, we’re a unique hybrid low‑cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world.

At Sun Country, you’ll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at an exciting and growing company, as a Quality Control Site Representative you’ll enjoy these benefits and more:

• PPO and high deductible health plans
• Health savings account and Flexible Spending Account
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Offंब,
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

The Quality Control Site Representative provides on‑site oversight of Maintenance Repair Organizations (MROs) to ensure all maintenance work is carried out in full compliance with Sun Country Airlines’ General Maintenance Manual (GMM), FAA regulations, and internal quality standards. This role ensures proper documentation, quality practices, and regulatory reporting are maintained during all phases of aircraft maintenance, with a strong focus on structural integrity, aging aircraft programs, and data traceability.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Provide quality assurance oversight of all contracted MRO maintenance activities to ensure compliance with regulatory, contractual, and Sun Country Airlines (SCA) quality requirements.
• Perform pre‑dock, in‑progress, and post‑dock inspections to verify maintenance work is completed in accordance with SCA GMM, FAA regulations, and applicable engineering data.
• Monitor execution of aging aircraft inspection programs, including CPCP (Corrosion Prevention and Control Program), SSID (Supplemental Structural Inspection Documents), and AD compliance; ensure findings are documented and addressed per regulatory requirements.
• Ensure accurate identification, documentation, and tracking of structural repairs using SCM Form 151, and verify proper engineering review and approval processes are followed.
• Review, prepare, and submit Service Difficulty Reports (SDRs) for applicable discrepancies or reportable events, in coordination with Quality Assurance and Engineering teams.
• Validate all maintenance sign‑offs, logbook entries, and technical records for accuracy, completeness, and regulatory compliance.
• Act as a liaison between MRO providers and SCA Quality, Engineering, and Maintenance Control teams, facilitating effective communication and issue resolution.
• Perform receiving inspections of aircraft parts and materials at the MRO site, ensuring traceability and airworthiness documentation meets regulatory standards.
• Identify and report non‑conformances, ensure root‑cause analysis and corrective actions are implemented, and support continuous improvement efforts.
• Conduct on‑site audits and surveillance of MRO operations to assess adherence to Sun Country procedures and FAA Part 121 maintenance requirements.
• Assist MRO staff in interpreting technical data and ensure tasks are performed using approved and current documentation (AMM, SRM, CMM, IPC, etc.).
• Support regulatory submissions and internal reporting such as corrosion reports, structural damage assessments, and SDRs.
• Ensure timely communication and updates via TRAX and other…