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PCA, Animal ​/ Pet Care, Outdoor​/Nature​/Animal Care

Remote / Online - Candidates ideally in
Great Yarmouth, Norfolk County, NR30, England, UK
Listing for: Southdown Veterinary Group
Full Time, Remote/Work from Home position
Listed on 2026-02-04
Job specializations:
  • Outdoor/Nature/Animal Care
    Animal / Pet Care, Veterinary
Job Description & How to Apply Below

Overview

Are you passionate about making pets a priority? So are we!

We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at Haven Vets, Great Yarmouth, Norfolk.

We are looking for someone who can join us on a full time basis, working 40 hours across 5 days a week with a 1 in 4 share of our Saturday morning rota. The shifts during the week will be a mixture of earlies and lates - starting 8am and finishing at 7pm.

About CVS

CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it s what is at the heart of our work, every day.

About the role

The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.

Some of the duties will include:

  • Nursing care to patients
  • Assisting Vets and Nurses in restraining animals for treatment
  • Cleaning, walking, and feeding of patients
  • Preparation of emergency and operating facilities
  • General cleaning and maintenance duties
  • Running internal lab samples
  • Covering the receptionist desk, including answering queries, booking appointments and taking payments
What we re looking for in our Veterinary Patient Care Assistant
  • An excellent communicator with strong empathy
  • Excellent customer service skills and experience in dealing with members of the public
  • Experience in animal welfare
    , including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
  • Resilient with the ability to cope with potentially distressing and emotional situations
  • A positive attitude and excellent teamwork skills
  • Experience in looking after animals in a veterinary environment would be desirable
  • Driving license is essential
  • Must have GCSE in Maths & English and ideally Science
Benefits
  • Salary will be in line with the National Minimum Wage
  • 5.5 weeks of annual leave plus bank holidays
  • Buy/Sell Scheme, giving you the opportunity to purchase/sell up to an additional 4 weeks annual leave
  • Staff discount scheme on Veterinary bills and products
  • A range of health benefits including private healthcare
  • Employee Assistance Programme and access to over 400 Mental Health First-Aiders
  • Free on-site parking
  • and more!

Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.

CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.

To apply for this position please click  Apply Now .

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