Remote Intake Coordinator - Licensed Practical Nurse; LPN Day Shift

Care Harmony's Care Coordinators (LPN) (NLC) (LVN) work comprehensively with providers to deliver value-based care management initiatives for their patients.

Care Harmony is seeking an experienced Licensed Practical Nurse (LPN, NLC, LVN) with at least 3 years of direct patient‑facing work experience who thrives in a fast‑paced environment, is self‑motivated, has impeccable attention to detail, and values the impact they can have on a patient's healthcare journey.

You will have experience identifying resources and coordinating needs for chronic care management patients.

• Fully remote position – Work from the comfort of your own home in cozy clothes without a commute.
• Consistent schedule – Full‑time Monday to Friday, no weekends, rotational on‑call once per year on average.
• Flexible hours – Have an appointment you need to attend? We will work with you to make up the hours at another time.
• Career growth – Many of our team members move up in the company at a faster‑than‑average rate. We love to see our people succeed!

Responsibilities{{:}}

• Manage patient census with a resolution‑driven approach to close gaps in clinical and non‑clinical patient care.
• Identify and coordinate community resources with patients that would benefit their care.
• Provide patient education and health literacy on the management of chronic conditions.
• Perform medication management, including identifying potential medication concerns, reconciliation, adherence, and coordinating refills.
• Assist in ensuring timely delivery of services to your patients – Home Health, DME, Home Infusion, and other critical needs.
• Resolve patients' questions and create an open dialogue to understand needs.
• Assist/Manage referrals and appointment scheduling.

• Active Compact/Multistate License (LPN)
• Technical aptitude – Microsoft Office Suite
• Excellent written and verbal communication skills

• Epic Experience
• Bilingual
• Additional state licensures (LPN) such as Washington D.C.

• Must have active high‑speed Wi‑Fi
• Must have a home office or HIPAA‑compliant workspace

• This position is sedentary and will require sitting for long periods of time.
• This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time.
• The position will require the ability to understand, process, and take thorough notes in real‑time on telephone conversations.

• Health Benefits (core medical, dental, vision)
• 401k with company match
• Paid Holidays
• Paid Time Off (PTO)
• Sick Time Off (STO)
• Company laptop provided

• The position starts at $21/hr ($23/hr if you have an active Washington D.C. license) with the ability to earn up to $28/hr based on production.
• Quarterly bonus program
• Opportunities to pick up OT to increase earnings