Wound Care Clinical Education Lead; Remote, West Coast

Overview

Clinical Resource Manager - Advanced Wound Care (West Coast) with Essity. The Clinical Resource Manager is responsible for developing and delivering educational programs to clinical staff to ensure successful implementation and usage of our products. You will collaborate with cross-functional teams to identify customer needs of medium-sized regional customers and develop training programs that align with their clinical objectives. The role includes identifying opportunities to up‑sell and cross‑sell our products as part of the training process through educational activities and developing account plans to drive growth.

The ideal candidate will have excellent communication and presentation skills, possess a wound care certification, and the ability to drive business growth through successful education and account management. This is a remote position covering the West Coast regions and requires travel; the candidate should live in the aligned Essity Regional structure.

Provide education and consultation in support of customer needs and sales goals. Manage key activities related to wound care product conversions in select facilities (e.g., clinical evaluation, education, and cost comparison). Identify, design and implement appropriate consulting strategies to maximize efficiencies within key accounts. Assess customer needs and develop tools and strategies to resolve issues. Assist in the development and delivery of Clinical Education programs and product-related education to support key customers.

Serve as a key clinical and educational contact for customers using Advanced Wound Care products and implementing product conversions. Follow-up with key accounts to assess unmet education and clinical needs as they relate to successful product implementation. Collaborate with critical functional areas within Advanced Wound Care. Provide clinical and professional expertise to internal and external customers, interacting with senior personnel on significant technical matters, policies and plans that require coordination between organizations.

Provide customer feedback to corporate teams to improve new and existing products. Collaborate with Marketing Managers by providing clinical perspective and expertise to assist in development and growth of assigned business areas. Serve as an education and clinical resource for advanced wound products for the Field Sales team. Develop and enhance clinical and market expertise. Maintain active involvement in key professional organizations and support professional organizations by presenting at regional and national meetings.

Collaborate with customer/KOLs to present and publish clinical experiences with AWC products. Continue education through conferences and courses to improve clinical knowledge and understanding of the current healthcare environment. Actively seek out and work with customers to identify materials which would support product sales and enhance competitive market intelligence.

• Minimum of 5 years' experience in wound management
• Registered Nurse or comparable work experience
• Bachelor’s degree or comparable work experience
• Advanced Wound Management Certification
• 75% travel expected
• Overnight travel required
• Excellent communication
• Excellent organizational skills
• Teaching experience
• Basic computer skills

At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.

$80,000 - $95,000 annual salary range + annual incentive bonus + benefits
Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.

Benefits include:

• United Healthcare PPO / Eye Med Vision Insurance / Delta Dental Insurance
• Wellness program provided through Rally
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match and annual employer base contribution
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• PTO offering with Paid Holidays

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