Remote Registered Nurse; RN Case Manager

Remote Registered Nurse (RN) Case Manager

Join Pharma Cord to apply for the Remote Registered Nurse (RN) Case Manager role. Remote work is available; the position is based in Jeffersonville, IN, with toll‑reimbursement for regular commutes. Applicants must be accepted into a qualified roster based on state licensure and work‑from‑home criteria.

Important Notice
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Pharma Cord is a mission‑driven organization offering pharmaceutical patient‑support services. Our team includes nurses, pharmacists, case managers, and technology experts who help patients successfully navigate therapy and associated challenges. We prioritize compassion, integrity, and professional growth.

• Serve as a consistent resource throughout the continuum of program services, identifying barriers to therapy and guiding patients to overcome them.
• Educate patients on therapy, dosing, benefits, side‑effects, insurance coverage, and financial assistance.
• Facilitate communication with patients’ insurers to determine coverage and out‑of‑pocket costs.
• Advise patients on stress management and triage additional non‑program support needs.
• Report adverse events and product complaints in accordance with SOP and manufacturer quality standards.
• Perform other duties as assigned by management.

• Active RN licensure in the state of practice.
• 2–3 years of nursing experience, preferably in relevant disease states.
• Experience in call‑center triage, utilization management, or case management is a plus.
• Strong clinical knowledge of disease state, treatment protocols, and prescribing algorithms.
• Computer literacy and ability to adapt to changing assignments.
• Excellent communication skills with patients, families, and physicians.
• Ability to multitask, recognize emotions, and maintain professionalism with honesty and integrity.
• Thrives in independent and collaborative settings, adapts to change, and seeks continuous improvement.
• Adaptable, innovative, and achievements‑driven with a proactive mindset.

• Must have an active RN license.
• 2–3 years of nursing experience; disease‑state experience preferred.
• Experience in nurseline triage, call‑center utilization management, or case management.
• Case‑management or clinical‑trial nurse experience is a plus.
• Bachelor’s degree preferred.
• Remote eligibility subject to business needs and applicable work‑from‑home criteria.
• Minimum 6‑month tenure required for lateral or promotion consideration.
• Travel flexibility, if needed, is preferred.

• Regular talking and hearing; sitting for long periods; typing 35 WPM with 97% accuracy.
• Inbound and outbound call handling for patients.
• Rotating schedule between 8 AM and 11 PM, Monday‑Friday.
• Professional office environment with standard office equipment.
• Limited travel, if required.

• Company‑paid Short‑Term Disability (STD)
• Competitive 401(k) match up to 4%
• 75% pharmacy medical premium coverage
• Wellness discounts up to $260/year
• Annual HSA employer contribution
• Company‑paid and voluntary life insurance, AD&D, and long‑term disability
• Paid parental leave of absence
• Wellness and Employee Assistance Programs
• PTO, flex days, paid holidays
• Referral program, ambassador program, tutoring reimbursement up to $5,000/year

• Competitive starting pay rates
• Toll reimbursement up to $678.60/year
• Multiple shift options between 8 AM–8 PM, Monday‑Friday

• Work for a recognized Top Workplace in Kentucky
• Inclusive, diverse workplace culture
• Clear advancement opportunities and career development
• Stimulating work environment encouraging innovation
• Impactful role in patient, physician, and pharmacy support
• State‑of‑the‑art headquarters with collaborative spaces and amenities

Additional Information
Any offer of employment is contingent on completion of a background check to company standard. This job description is not exhaustive of all duties; responsibilities may be modified at any time.

Pharma Cord is proud to be an equal‑opportunity employer. We do not sponsor employees at this time.