Registered Nurse - Telehealth ; HammondCare

About Hammond Care

Make a difference every day to the lives of older Australians in need by joining the team  provide expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation, led by our not‑for‑profit, Christian foundations and backed by research and clinical expertise.

Hammond Care works to provide its staff with support, career development opportunities, education, responsibility and recognition, work/life balance, and satisfying roles. The Community Palliative Care Service (CPCS) After Hours Telehealth Nurse is a key member of the Hammond Care Health and Hospitals CPCS who works within the Mission, Motivation and Mission in Action of Hammond Care to provide clinical advice to patients, caregivers and other clinicians, after‑hours (evenings, weekends and on public holidays).

• Respond to calls through the CPCS 1800 and 1300 number from community palliative care patients, their caregivers and other clinicians within the LHD.
• Calls may be via telephone alone or escalated to video link via Microsoft Teams.
• Calls will involve the triaging of concerns, assessment of symptoms and circumstance and offering evidence‑based advice.
• There is the potential for the Telehealth nurse to work from home on evenings once appropriate set up is established with reliable internet.
• The Telehealth nurse will have access to a senior medical specialist via phone for escalation of concerns, requests for admission, review of expected death at home procedure.
• The Telehealth nurse will have access to the After‑Hours Nurse Manager for escalation of concerns, requirement of admission to either PCUs.
• The Telehealth nurse will have access to a procedure manual.
• All calls will be recorded in a clear, timely manner in the patient’s electronic medical record and on a shared log.
• Calls will be recorded to show a plan of action e.g. CPCS to follow up in morning, call to NSHNS to visit.

• Current registration with Australian Health Practitioner Regulation Agency.
• A passion to work in the specialty area of community palliative care.
• At least four years general experience including two years in palliative care and holds or is working towards post‑graduate qualifications in palliative care.
• Demonstrated strong IT skills including use of Microsoft Outlook and Teams.
• Demonstrated interpersonal skills and ability to liaise with multiple clinicians to provide best possible supportive care.
• Effective written and oral communication skills.
• Experience in community nursing (desirable).
• Oncology nursing experience (desirable).
• Ability to undertake a comprehensive assessment via the telephone or video link.
• Empathy and patience.

• Market‑leading remuneration.
• Additional training & career development opportunities.
• Reward and Recognition Program.
• Fitness Passports:
  Full facility access can include gyms, group classes and pools for yourself and your family.
• Free independent, confidential counselling services, wellbeing resources available through our Employee Assistance Program (EAP) for you & your family.
• Exclusive discounts at MyCar;
  Servicing, Brakes, Repairs, and Tyre Care Plans.
• Exclusive commercial discounts for JB HI‑FI, The Good Guys, Optus, Dell and Samsung.

Apply by clicking this link:
https://hammon
.
For any specific queries please contact Katrina Comito at .
Closing Date: 13th February 2026.

Hammond Care is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We thrive on creating an equal employment environment where everyone from any background can be themselves. All short‑listed applicants for these positions will be asked to consent to a criminal record check, immunisation staff screening & vaccination compliance checks.