Remote Clinical Care Coordinator - RN or LPN

Employer Industry: Home Health and Hospice Care

• Competitive pay with benefits for all associates, including part-time and per diem
• Career advancement opportunities within a national leader in hospice and home health care
• Flexible work-from-home telephonic role
• Comprehensive benefits package including medical, dental, vision insurance, and 401(k) with company match
• Generous paid time off plus 7 paid holidays and wellness programs
• Supportive and collaborative work environment focused on patient care

• Serve as the main point of contact for patients and families transitioning from or seeking post-acute services
• Make clinical level-of-care determinations using discussions, medical records, and other clinical data
• Provide patient education and guidance on home health, hospice, palliative care, Medicare coverage, and billing
• Act as a customer advocate throughout the referral process to ensure timely responses and maximize admissions conversion rates
• Coordinate follow-up and track referral outcomes to ensure high-quality care transitions

• Associate degree required;
  Bachelor’s degree preferred
• Minimum of 3 years of post-acute care experience
• Home health and hospice experience strongly preferred
• Licensed Registered Nurse (preferred) or LPN with active professional licensure in a compact state
• Strong knowledge of home health, hospice, and palliative care services

• Experience in a telephonic nursing role
• Strong analytical skills and proficiency in Microsoft Office Suite
• Excellent communication and customer service skills
• Familiarity with Medicare coverage and billing processes
• Previous experience in a safety-sensitive position

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