Clinical Nurse Liaison - IV

About Us

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive to deliver a warm and attentive health care experience that boosts patients’ state‑of‑mind, improves their health, and quality of life. We believe in creating an experience that goes beyond just a job and call it The Palmetto Experience—a culture of belonging, collaboration, respect, and empathy.

The Clinical Nurse Liaison (CNL) position is a multifaceted registered nurse role with responsibilities in sales and marketing and clinical operations. The CNL develops and fosters long‑term relationships between Palmetto Infusion’s Home Infusion service line and the Health Care Community to achieve established territory financial goals. The CNL also coordinates patient care requirements among the home infusion pharmacy, healthcare agency, provider, and patient.

Schedule: Monday – Friday; 8:00 AM – 5:00 PM.

Service Areas: Duluth, GA (may travel to other regions as needed).

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care

• Bachelor of Science in Nursing with 3 years of direct patient care experience or an Associate’s Degree in Nursing with 5 years of direct patient care experience in a clinical setting, or a minimum of 3 years of direct patient care experience in an acute care, ambulatory infusion, home infusion, or home health setting.
• Active Registered Nurse license in the state(s) of practice.
• 3 to 5 years of nursing experience.
• BLS or obtain upon hire.
• Proficient at partner programs (i.e., MS Outlook, Word, Excel).
• Ability to cope with ambiguous, changing environment while under pressure in a calm manner.
• Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.

• Performs all phases of sales and marketing activities for assigned territory.
• Account focus includes hospitals, physicians, payors and home health agencies controlled by one or more competitors or those referral sources with minimal account penetration, as well as existing territory business.
• Achieves total net revenue and profit (EBITDA) objectives for assigned territory with primary goal of bringing in new business to increase overall market share.
• Creates market development plans in concert with company goals/objectives.

• Patient assessment, education/teaching, implementation of physician orders, and development and revision of the Plan of Care and/or the Plan of Treatment.
• Monitoring patient response to therapy and responding to emergency patient needs.
• Communicates to supervisor, physicians and other health care providers, as appropriate, any changes in patients’ condition.
• Maintains knowledge and proficiency in medical practices through continuing education, staff meetings, and workshops, and home study.
• Takes on call responsibility as assigned to provide 24‑hour availability according to protocols.

• Competitive Compensation
• Comprehensive Medical Insurance
• Dental and Vision Insurance
• Company Life Insurance
• Voluntary Life and Disability Insurance
• Additional Voluntary Supplemental Plans
• Flexible Spending Account (Medical and Dependent Care)
• Health Savings Account
• 401K Retirement Plan
• Employee Assistance Program (EAP)
• Employee Discounts
• Ramsey Smart Dollar Program
• Referral Program
• Tuition Assistance
• Paid Time Off
• 8 Paid Company Holidays

At Palmetto Infusion, patient advocacy is at the heart of everything we do, regardless of our roles. Each member of our team is dedicated to putting the needs and well‑being of our patients first. Whether working directly with patients or supporting them behind the scenes, our commitment to compassionate advocacy is paramount. Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their…