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Remote Community Resource Specialist — Helpline

Remote / Online - Candidates ideally in
Des Moines, Polk County, Iowa, 50319, USA
Listing for: United Way of the Midlands
Remote/Work from Home position
Listed on 2026-03-10
Job specializations:
  • Non-Profit & Social Impact
    Community Health, Public Health
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Remote Community Resource Specialist I — 211 Helpline
A non-profit organization is looking for a Community Resource Specialist I to assist individuals in need through various communication channels. This role requires strong customer focus, the ability to work with diverse populations, and proficiency in call center software. An Associate's degree in Social Services or a related field is preferred, along with effective communication skills. The position is remote with responsibilities including client assessment and database access for resource referral.
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