Data and Communications Manager

Overview

The Institute for Survivor Care equips Christian ministries with the knowledge, skills, tools, and community needed to provide exemplary restorative care to the sexually exploited.

POSITION SUMMARY

The Data and Communications Manager is a full-time role that integrates data management and communications support to advance the Institute's mission. This position plays a key role in stewarding accurate data, strengthening relationships with shelter programs, and supporting communications.

Data Management Integrity:

• Oversee CRM data management, ensuring data integrity and accuracy.
• Keep the National Survivor Care Landscape data up-to-date and accurate as a reliable tool for stakeholders.
• Maintain clean, organized data in the CRM platform.
• Develop and implement a system for using the National Survivor Care Landscape Map as a referral tool for shelters.
• Create forms to manage data collection, event registration and feedback.
• Log participation in training, webinars, etc. to track customer engagement.
• Assist in maintaining and growing lists of stakeholders.

Reporting and Analysis:

• Product internal data reports to support decision-making, research initiatives, grant writing, and communications.
• Support bi-annual or periodic surveys to validate and refresh shelter and program data.

Communications Support:

• Work closely with the Communications Director to support webinars, events, and promotional efforts.
• Coordinate webinar logistics, including Zoom setup, registration tracking, CRM list management, and follow-up communications.
• Build, maintain, and segment communications contact lists within the CRM.
• Assist with the coordination and distribution of appeal letters and other outbound communications.

• Associate's degree or equivalent;
  Bachelor's degree preferred.
• Experience in CRM platforms and proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Strong written, verbal, and interpersonal communication skills.
• Exceptional attention to detail and organizational skills.
• Comfortable working collaboratively across teams.

• This position is a full-time in-person salaried position based on an average of 40 hours/week.
• This position works out of the Institute's home office in LaGrange, KY.
• The Institute for Survivor Care upholds a 90-day probationary period on new hires.
• Employees are granted 8 company-selected holidays and 10 days/year of paid leave, to be used as desired, with supervisor’s pre-approval following the 90-day probationary period.
• Employee must furnish his/her own computing and communications technology.
• Employee has the option of participating in employee health insurance, 401k program, and/or educational stipend benefit.
• The Institute is a non-profit organization that identifies as a Christian ministry. Its religious character is reflected in its policies, work environment, practices, and staff.

Interested candidates should forward resume, references, and salary requirements to Amy Woeller, Director of Communications at (Use the "Apply for this Job" box below).

Institute for Survivor Care www.

Instituteforsurvivorcare.org

Our vision is that any survivor—anywhere in the nation— would have access to qualified, compassionate care.