Executive Director

Job Title: Executive Director, Consumers Council of Missouri

Reports to: The Board of Directors

Position Type: Full-Time; some evening and weekend meetings necessary

Compensation: $,000 annually

Consumers Council of Missouri works to level the playing field for Missouri consumers. Building on a foundation laid in 1971, we educate consumers statewide and advocate for their collective interests through leadership and partnerships on issues such as utility rates, health care access, personal finance, and emerging issues. We believe that all Missourians should have access to essential utility services including heat, electricity, water, and sewer.

We advocate for equity in banking and lending because it drives fair access to home ownership, supports wealth building, and fuels investments in communities. We also believe that everyone in Missouri deserves access to affordable, high-quality healthcare and advocate to protect Medicare and Medicaid.

The Executive Director (ED) plays a vital role in leading and managing the Consumers Council of Missouri (CCM). Reporting to the CCM Board of Directors, the ED serves as CCM’s representative, ensuring the organization fulfills its mission in advocating for consumer interests statewide, particularly in areas such as utility rates, healthcare access, and personal finance. The ED oversees daily operations, drives strategic initiatives, manages staff, and fosters key relationships with stakeholders, legislators, and the public to promote consumer education, awareness, affordability, and protection.

• Provide strategic direction and leadership to ensure alignment with CCM’s mission, vision, and values.
• Coordinate the development and implementation of long-term strategies to enhance consumer protection and advocacy.
• Represent CCM as the primary spokesperson at public events, in the media, and with key stakeholders.
• Lead local, state, and national advocacy efforts to influence policy and safeguard consumer rights.

• Oversee all daily operations, including program development, budgeting, staffing, and organizational growth.
• Manage a dedicated team, fostering collaboration, innovation, and accountability within the organization.
• Implement efficient operational systems to ensure smooth execution of all programs and services.
• Regularly evaluate program outcomes to ensure impact and continuous improvement.

• Develop and oversee the annual budget with the CCM Finance Committee and Board, ensuring financial responsibility and sustainability.
• Pursue diverse revenue streams, including grants, donations, and fundraising events, to support CCM’s mission.
• Cultivate relationships with donors, foundations, and funding agencies to secure long-term financial support.
• Propose, coordinate, and implement fundraising plans in conjunction with the Board and fundraising committee.
• Administer fundraising records, develop and submit grant proposals, and manage relationships with funding agencies.

• Coordinate the organization’s advocacy efforts and mobilize grassroots campaigns with staff and legal counsel.
• Build and maintain strong relationships with elected officials, government agencies, and other advocacy organizations.
• Ensure that CCM’s policy positions are based on research, data, and the needs of Missouri consumers.
• Collaborate with CCM’s legal counsel to actively participate in rate case interventions, utility meetings, legislative hearings, and other advocacy efforts.

• Develop and execute communication strategies to raise awareness about consumer issues, CCM’s programs, and advocacy efforts.
• Engage with the media to ensure the organization’s message reaches a broad audience.
• Maintain communication with members, consumers, and stakeholders to keep them informed and motivated to support CCM’s mission.
• Oversee the design, marketing, and promotion of CCM’s printed materials and social media presence.
• Work with vendors and volunteers to maintain the website, email system, and social media platforms.