Immigration Program Officer, DMEAL Lead

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee and immigrant services and advocacy.

This position is reliant upon funding and may be subject to modification or termination based on resource availability.

World Relief is seeking an Immigration Program Officer, DMEAL Lead to support a portfolio of World Relief Immigration Legal Services (ILS) programs and ILS affiliates by providing program management guidance, disseminating resources, and conducting monitoring, evaluation, and accountability activities to ensure high-quality program delivery and implementation through standardized processes. The position also serves as the point of contact for immigration case management system support and national-level data reporting.

Along with the Director, the position develops and refines effective Design, Monitoring, Evaluation, Accountability, and Learning (DMEAL) systems to strengthen the Immigration Programs service line.

• Respond to program management questions from Immigration Legal Service (ILS) practitioners at World Relief local offices and ILS affiliates.
• Provide support for implementing Home Office requirements and connect ILS practitioners with relevant resources.
• Conduct monitoring (in-person and virtual) of WR ILS programs with one other National Immigration Programs team member.
• Provide accountability for follow-through on corrective actions as needed.
• Schedule, participate in, and take notes for quarterly Program Manager support calls, follow up as needed, and update ILS Dashboard.
• Schedule and lead ILS affiliate calls for Core Standards and annual check-ins; follow up as needed.
• Provide guidance and review for DOJ R&A initial applications and renewals in assigned region; track progress.
• Conduct regular audit of case files for WR ILS programs.
• Lead program efforts related to data collection, reporting, and data management, serving as the Immigration Programs team expert and point of contact for Equifax Immigration Case Management system (Law Logix or LLX).
• Distribute resources and information regarding LLX and data reporting through collaborative online platforms.
• With the Director, develop and refine effective DMEAL processes, tools, and systems to strengthen ILS programs.
• Analyze quarterly program data to identify positive and negative data trends that will highlight areas where improvement/support is needed.
• Provide assistance and ongoing training to local and national staff relating to data reporting.
• Cross-train to serve as alternate for other program officers’ duties.
• Other duties as assigned by supervisor.
• Up to 10% domestic travel.

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable…