Relationship Manager, Pro Bono Advisory Program manager-level position

Position Title

Relationship Manager, Pro Bono Advisory Program (full-time, salaried, manager-level position)

Director of Pro Bono Advisory Program

Hybrid workplace with the ability to mainly work from home with occasional in-person meetings and events. Hands On Twin Cities office is in Saint Paul, MN.

As a 107-year-old volunteer center, Hands On Twin Cities (HOTC) is a leader in connecting volunteers, nonprofits, and companies to provide high impact in our community. We connect individuals and groups with meaningful opportunities to effectively serve and learn, mobilize and manage volunteers, and provide leadership development opportunities.

Hands On Twin Cities is an equal opportunity employer that recognizes and values the importance of diversity and inclusion. We are committed to creating an equitable and anti-racist environment for all employees. We believe that diversity, equity, and inclusion among our staff is essential to successfully executing our organizational mission. As such, we seek to recruit, support, develop, and retain talent from a diverse candidate pool that both complement and reflect the community we proudly serve.

The Pro Bono Advisory Team is a high-impact department at Hands On Twin Cities that mobilizes private-sector talent to meet critical social-sector needs. Through accessible, community-based programming—such as the Connected for Change Day series—we match skilled subject-matter experts with high-potential nonprofits to strengthen organizational capacity and advance mission outcomes.

In addition, we partner with corporate clients ranging from local startups to global Fortune 500 companies to design, develop, and implement meaningful pro bono opportunities for employees. These partnerships support capacity-building efforts for nonprofits and small businesses locally and nationwide, while helping corporate partners align skills-based volunteerism with their broader corporate social responsibility goals.

• Manage a portfolio of corporate clients, including:
  • Providing strategic guidance on pro bono program design and advising on best practices
  • Leading program development, execution, and continuous improvement
  • Attending and leading key engagements such as trainings, strategic meetings, and evaluations
  • Creating and collaborating on all engagement materials, including project scopes, training decks, surveys, and reports
  • Assessing the infrastructure and capacity needs of nonprofits and other social change organizations and supporting effective project scoping
  • Managing projects to ensure high-quality outcomes, clear timelines, and strong partner experiences
• Lead and/or support the planning and execution of community-based pro bono programming and events, such as Connected for Change Days
• Build and maintain strong relationships with a diverse range of stakeholders, including corporate partners, foundation funders, volunteers, nonprofits, and small businesses
• Contribute to the refinement and strategic direction of the Pro Bono Advisory Program through participation in strategic planning, program goal setting, and cross-functional collaboration
• Actively engage in Hands On Twin Cities’ diversity, equity, and inclusion efforts and integrate equity-centered practices into all aspects of your work
• Support the planning and delivery of Hands On Twin Cities’ signature events and corporate projects, as needed
• Contribute to organizational storytelling by helping capture and communicate the impact of pro bono partnerships and community outcomes

• At least 2+ years of experience in program or project management, with the ability to balance multiple priorities and see work through from concept to completion
• Experience in client services and/or nonprofit capacity building, with an appreciation for both relationship-building and results
• A genuine passion for pro bono work and a deep commitment to creating meaningful, community-centered social impact
• The ability to do your best work in a flexible, fast-moving environment while maintaining a high standard of quality and follow-through
• Strong…