Community Partnership Officer

Join Scarf as a Community Partnership Officer for Home Energy Scotland

Scarf is hiring a Community Partnership Officer to support the Home Energy Scotland service across the North-East of Scotland, covering Moray, Aberdeenshire, Aberdeen City, Angus, Dundee City, and Perth and Kinross.

Are you passionate about sustainability, energy efficiency, fuel poverty and can form great connections with potential and existing partners. At Home Energy Scotland in the North-East, we’re looking for an enthusiastic individual to join our team.

You’ll be joining the partnership team who work with organisations to provide them training and facilitate referrals through a digital referral tool.

You’ll be confident explaining our services to partners and creating a positive working relationship with different people. But don’t worry we will give you full training on our service including City & Guilds & a dedicated SQA.

We’re always on the lookout for new partnerships – your sharp eye of opportunity will be key to building new partnerships and creating successful projects. You might not understand fuel poverty and its causes, but that is ok (great bonus if you do) but having great communication skills and a willingness to learn will help build this knowledge.

This hybrid position allows for flexible working from home or from our offices in Dundee or Aberdeen, with occasional office attendance. Applicants must reside in, or very near to, one of the six service areas. As you could be travelling to meet organisations and delivering training, you need to hold a driver’s licence.

As a Home Energy Scotland Community Partnership Officer, you'll be responsible for:

• Create and maintain relationships with groups / community groups/ partner organisations and key strategic organisations.
• Promote National Fuel Poverty programmes to public bodies, voluntary organisations, and community groups.
• Deliver training and events, online and face to face
• Attend meetings with partners, stakeholders, and groups to promote Home Energy Scotland.

To thrive in this role, you’ll ideally bring:

• A background in customer service with strong interpersonal and communication abilities.
• Strong communication and stakeholder engagement experience
• Confidence in using digital tools and working independently in a remote setting.
• A full UK driving licence, due to travel requirements for attending events.

A complete overview is available in the attached job description (see website)

This is a full-time position at 35 hours per week, spanning 5 days out of 7.

• Training:
  Initial onboarding lasts 6–9 weeks, Monday to Friday, 9:00 AM to 5:00 PM.
  
  - Training will be a mix between in-person and hybrid.
• Work Setup:
  Hybrid—work from home and/or from offices in Dundee and Aberdeen.
• Tech Requirements for Remote Work:
• You can check your connection speed online here

Applicants must reside in or near one of the six service regions and be prepared to commute to Dundee or Aberdeen when necessary. Travel costs to your designated office won’t be reimbursed.

The salary for this role is £26,260 per annum, based on a 35-hour working week.

Established in 1985,
Scarf is a trusted charity and social enterprise with over 40 years of experience providing free and impartial energy-saving advice. Through phone consultations, online support, and face-to-face guidance, we empower individuals to lower fuel bills and reduce carbon emissions.

Our services span a broad range of energy-related support, including access to grants and funding, home efficiency upgrades, fuel debt management, billing issues, and more. We deliver several contracts throughout the North-East, working in close partnership with local and national governments, as well as third-sector organisations, to uplift communities and reach those in need.

We proudly deliver the Home Energy Scotland service in the North-East, funded by the Scottish Government and managed by the Energy Saving Trust, making a meaningful impact on people’s everyday lives.

At Scarf, we foster a friendly, inclusive workplace, invest in our team, and take pride in our…