Impact and Improvement Manager
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-01-16
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Non-Profit & Social Impact
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Management
Program / Project Manager, Operations Manager
Contract Permanent, Full time (36 hours per week)
Location Glasgow Office (with occasional home working)
Closing date Job Advert
At Scottish Refugee Council we believe data isn’t just numbers – it’s key to understanding the lives we touch and the change we create. We’re looking for an Impact and Improvement Manager to lead our dedicated Data and Impact team and ensure we measure, learn and improve to do ever better for the people and communities we serve.
What you’ll do:- Lead a small, passionate team focused on impact measurement and continuous improvement
- Transform data into meaningful insights that inspire action and learning
- Work across the organisation to embed a culture of learning and evidence‑based decision‑making
- Experience in impact measurement, data analysis or continuous improvement
- Strong leadership skills and the ability to inspire a team
- A commitment to using evidence to drive positive change for people and communities.
This is more than a job – it’s an opportunity to shape change and help us create a fairer, more compassionate world.
About usScottish Refugee Council is Scotland’s national refugee charity. Every year, weprovide direct support and advice to people rebuilding their lives in Scotland, standing up for people’s rights and campaign for a fairer and more humane asylum system and enhanced integration for communities in Scotland.
The vision is for a Scotland in which all people seeking refugee protection are welcome. A place where men, women and children are protected, find safety and support, have their human rights and dignity respected and can achieve their full potential. Together, we can build a better future with refugees in Scotland. Find out more atwww.s .
Employee benefits package- 39 days of leave (including public holidays)
- Progressive salary structure
- Flexible working options
- Training and development opportunities
- Union recognition
- Fresh fruit, tea & coffee in office
- Enhanced pay benefits
- Plaid pension
- Counselling & coaching service
- Cycle to work scheme
- Eye care scheme
- Death in service & 24‑hour GP service
This post will be subject to a Disclosure check.
Applicants require to have existing right to work in the UK.
Scottish Refugee Council is working towards being an equal opportunities employer and welcome applications from all members of the community, irrespective of age; disability; gender reassignment; pregnancy and maternity; race; religion and belief; sex and sexual orientation, marriage and civil partnership status.
We are an accredited Scottish Living Wage employer.
Scottish Refugee Council is a Registered Charity. Charity Number: SC008639
Job Category:Glasgow Impact Improvement Manager
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