Donor Relations Officer

Overview

This position is critical to the ministry of Sky Ranch and contributes directly to our mission of leading youth and families to know and follow Christ. The Mid‑Level Gift Officer (MLGO) secures financial resources by managing a defined portfolio of mid‑level donors using a relationship‑first, data‑driven approach. The MLGO retains and upgrades donors, delivers personalized stewardship and solicitations, qualifies donors for assignment to Major Gifts, and aligns donor passions with organizational priorities.

The MLGO delivers a personalized, scalable engagement—ensuring a consistently excellent, faith‑aligned donor experience.

• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

• Manage a portfolio of 400–900 mid‑level donors (typ. annual giving $250–$9,999).
• Create an individual goal and annual contact plan for each assigned donor; execute a 12–18 touch plan (calls, emails, handwritten notes, impact updates, targeted asks, and invitations).
• Conduct disciplined daily outreach (40–60 attempts; target 8–12 two‑way meaningful contacts/day); document all interactions in the CRM within 24 hours.
• Make timely, personalized solicitations with clear next steps; maintain an active solicitation pipeline across the portfolio.
• Achieve a minimum annual fundraising goal.
• Qualify donors for Major Gifts using defined criteria (passion/interest, capacity, inclination) and complete warm, joint hand‑offs with MGOs.
• Partner with Marketing/Programs to tailor impact content and offer sets (specific outcomes and ask ladders).
• Collaborate with Gift Processing/Stewardship to ensure fast, accurate acknowledgments and benefits fulfillment.
• Maintain data hygiene; produce weekly reports (coverage, contact rate, responses, upgrades, qualifications, revenue).
• Participate in team meetings, training, and occasional donor events; provide some evening/weekend work as needed.
• Demonstrate care and stewardship in each donor relationship—including praying with and for donors—while building genuine relationships and discovering their interests and passions to connect them to meaningful giving opportunities.

• Education: Bachelor’s degree required.
• Experience: 2–5 years in fundraising, sales, or customer success with measurable portfolio goals; experience managing relationship portfolios and moving donors to higher giving levels; CRM fluency (e.g., Salesforce, Raiser’s Edge NXT, Virtuous) and comfort with list building and basic analytics.
• Knowledge: Microsoft Office/Google Workspace; presentation tools; customer databases/CRMs; phone, email, and digital outreach best practices; social and professional platforms (e.g., Linked In) for research and light engagement; basic fundraising principles including donor lifecycle, retention, upgrade strategy, and stewardship.
• Skills and Abilities: Professionalism, effective communication across all mediums, excellent interpersonal and relationship‑building skills, high‑energy dynamic leadership, self‑starter, visionary, people‑oriented, community‑building, ability to maintain professional relationships with employees, managers, and external constituents (including consistent Speed of Trust behaviors); current driver’s license and ability to drive company vehicles as needed; social media experience.

Little to no effort required. Ability to use up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to move objects. Ability to grasp, push, pull, carry, or otherwise manipulate objects; ability to perform tasks requiring action of muscles or groups of muscles and foot and/or hand‑eye coordination.

Based in North Texas; works remotely with weekly in‑person meetings in Dallas office as requested.

• Commitment to Christian principles and teachings both professionally and personally. Must be able to support Sky Ranch’s Doctrinal Statement fully and be an active member in a church whose spiritual beliefs are aligned with Sky Ranch’s Doctrinal Statement.
• Commitment to Sky Ranch’s Vision, Mission, Values (Who We A.R.E.) and Principles (WOW, Stewardship, and Excellence) demonstrated in daily behavior.
• Must demonstrate annually a clear background check and review of child safety practices as required for camp accreditation by the American Camping Association.
• Flexible work from home options available.

7616 Lyndon B Johnson Fwy #500, Dallas, TX 75251

Phone: (469) 896‑3618

Learn more: http://(Use the "Apply for this Job" box below)..org

Sky Ranch is one of North America’s premiere Christian Camping organizations, with locations in Texas, Colorado, and Oklahoma, offering programs year‑round. Sky Ranch exists to provide people with a positive, recreational, fun, and memorable experience while being exposed to the truths of the Word of God.