Independent Advocate - Spot Purchase

Salary: £24,242.40 per annum

Are you passionate about empowering people to be heard and respected? Ready to lead and inspire others in delivering high‑quality, person‑centred advocacy?

At POhWER, we are passionate about making a difference in people's lives and pushing boundaries to make an impact. As one of our permanent workers, you will bring this to life. If you are ready to take on a role that impacts your community and thrive in a dynamic, fast‑paced environment, you will be the perfect match for one of our Independent Advocate roles.

We have a diverse range of employees, bank workers and volunteers from different backgrounds. Previous or current job roles and experiences working with vulnerable people is beneficial, however we are more focused on recruiting based on values and the passion to make a difference.

Hours of Work: 37 hours per week, 9 am – 5 pm Monday to Friday.

Location: Home based with travel around the Birmingham area. Applicants should live in the Birmingham area, have a full driver’s licence and access to their own transport.

Contract Type: Permanent

• Provide high‑quality instructed and non‑instructed advocacy according to the needs of the client and relevant to the service being provided.
• Act on behalf of clients at all times, including following their instructions, taking action as directed by them or representing their wishes, feelings, beliefs and values in a way that is consistent with the law, guidance and best practice.
• Present effective, outcome‑focused case management, ensuring all casework demonstrates processes of planning, action and review with relevant recording.
• Provide high‑quality written reports as part of statutory advocacy roles.
• Escalate concerns or complaints professionally to relevant public bodies as instructed by clients or otherwise when appropriate.

• Strong communication and time‑management skills to successfully work remotely.
• Excellent IT skills, including the use of Microsoft Outlook, Word and Excel, and the ability to learn software packages such as client‑management databases.
• Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

• Previous experience in advocacy, information and advice, or a similar role within health, social care or the voluntary sector.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.

• 25 days annual leave plus bank holidays (rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days of leave and your birthday off as an additional holiday day after 1 year’s service.
• Discretionary shutdown days at Christmas with up to 4 additional days’ leave.
• 1 community leave day per annum.
• Cash wellbeing healthcare plan covering optical, dental, alternative therapy and more.
• Auto‑enrolment pension plan.
• Death in service cover.

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options and taking action to meet our clients' best interests.

Closing Date: 9 am, Monday 19th January 2026 (we reserve the right to close this vacancy early)

Interview Date: TBC

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position. You will need to obtain business insurance for your own vehicle.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a Level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

POhWER is committed to equality, diversity and inclusion. We encourage applications from all backgrounds, cultures and abilities, and particularly welcome candidates from groups currently under‑represented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under‑represented in our workforce.

To help embed inclusion for all from day one, we offer a range of family‑friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.