Outreach & Communications Manager

For more than 50 years, Children’s Council has been the heart of childcare and early education in San Francisco, advancing the belief that high-quality childcare can transform lives and communities. Our more than 150 team members help families navigate their childcare and preschool options and secure financial assistance to pay for it. We provide home-based childcare businesses with the training and resources to succeed.

Through a wide range of free programs and workshops, we support parents and caregivers as they build child development skills. As the city’s second-largest nonprofit contractor, with an annual budget of over $240 million, we are a major stakeholder in the childcare system. We educate the public and advocate for increased investment in early education at the local and state level.

If you are a childcare champion, we want you on our team.

The Outreach & Communications Manager serves as a key member of the Communications team, complementing and supporting the work of the Director of Outreach & Communications. In this role, you will be instrumental with driving brand awareness with our internal staff and external community partners. You will be the glue between our marketing and brand strategy, conception, production of branded collateral (which includes all printed materials), making sure the creative, digital and design teams are in alignment with our brand book and style guide.

• A talented presenter, who can communicate concisely and accurately, with keen attention to detail.
• An impeccable project manager, designer, copywriter, editor and proofreader.
• Highly organized with the ability to prioritize, focus and problem solve in a deadline-driven environment.

• Contributes to the development and implementation of the Outreach & Communications Plan for the organization.
• Ensure lock‑step alignment with the brand and strategy across all departments and the external relationships with clients, partners and community‑wide funders.
• In conjunction with the Director of Outreach & Communications, execute, manage and monitor the performance of the brand and digital strategy across communication channels and campaigns.
• Drive development of editorial calendar.
• In collaboration with the Director, manage the editorial calendar that drives content for Children’s Council’s email, website, blogs, content posts and social media presence.
• When needed, regularly monitor and deploy measures that influence our reach, engagement and traffic.

• Organize static and dynamic content to creatively capture the Children’s Council brand and engage stakeholders.
• Play a leadership role in the project management, production and distribution for print/digital/video materials for the organization’s two major public events:
  City Kids Family Fair and Child Care Champions Showcase.
• Build and maintain communication outreach with all of Children’s Council audiences; coordinate content gathering and creation of email bulletins in Salesforce.
• Work independently to support program staff to write, edit and create branded promotional materials (such as web applications, and other graphic collateral using Adobe Creative Suite, Canva, PowerPoint, Salesforce and Eventbrite).
• Collaborate with Director of Outreach & Communications, Chief Technology Officer, external developers, and internal IT staff to create appropriately branded SharePoint landing and departmental pages.
• Effectively use judgement about organizational messaging and positioning to write, edit and proofread a variety of print and online materials for both internal and external communications.
• Create original digital content including image graphics and video to feature and highlight Children’s Council as part of the editorial calendar and social media strategy.
• Create and provide program staff and senior leadership with print and digital materials for tabling events and speaking…