Communications & Engagement Co-ordinator

Company Description

Water Utility Company based in Yorkshire region of England.

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

We offer a salary from £30,632 - £38,291 per annum depending on experience.

• Annual incentive related bonus (£1,000 maximum bonus opportunity for the performance year)
• Attractive pension scheme (up to 12% company contribution)
• Development opportunities in line with the Communications & Engagement Co‑ordinator progression plan
• 25 days annual leave plus bank holidays plus an extra wellness day
• Life assurance cover of 4 times pensionable salary
• A great benefits package: choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more

This role will initially be based in Bradford but will move to Leeds Valley Park in Summer 2026, so you’ll be based there in the future, with a hybrid working arrangement in place—a mix of office, home working and onsite.

This is a fixed‑term opportunity for 2 years. You will be working full time, 37 hours per week, Monday‑Friday within a working window of 8:00 am‑6:00 pm.

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.

This is an exciting new role within the communications team. You will provide communication and engagement support to our busy capital programme as we are underway with our largest ever environmental investment. The capital programme is far‑reaching and needs to support our team to engage and tell customers about what we’re doing, how it impacts them, and the benefits our investment will bring to them and their community.

You will be required to work as part of the communications and engagement team, with a focus on supporting communications for our mains renewal programme.

Reporting to the Lead Communications & Engagement Advisor and working closely with our team, you will work across the programme to advise on and produce, compelling and engaging communications and engagement activity.

There will be a requirement to be involved in the full range of communication activity; from managing day to day enquiries, finding stories, creating content, meeting stakeholders, creating reports to measure success, and support to the business on the planning and delivery of effective communication and engagement plans.

• Build and maintain effective relationships with colleagues across the capital programme to help understand requirements and prioritise work
• Plan, create and deliver engaging content for our communication channels
• Plan, support and deliver events virtually and in‑person
• Create engaging collateral (videos, posters, newsletters, social content etc.) that raise awareness about the work we’re doing
• Ensure that all communication and engagement is measured so that the insight and learning can be used to drive improvements

• Previous communications and engagement experience
• Excellent writing skills, using simple and clear language that colleagues will understand, and the ability to make complex information easily understood and tell stories that motivate and engage colleagues
• A passion for all things creative and high standards of communication, bringing fresh…