Junior Client Manager Digital

Job Description

Innovating to Impact

is a global marketing and advertising agency network founded in Tokyo, in 1901, and now operates in over 145 countries. It specializes in creating meaningful media experiences across major global platforms, original content production and influencer programs. With our unique combination of Media, Customer Experience Management, and Creative, we push the boundaries of business transformation and sustainable growth for brands, people and society.

The purpose of the role is to support the Client Management team in executing digital campaigns, reporting, and administrative tasks. This role focuses on learning and operational excellence, ensuring smooth delivery of predefined strategies.

• Working on digital media campaigns in cooperation with the team
• Preparation and development of digital media campaigns, consulting appointments, trainings and presentations for our clients
• Controls key figures and budgets, evaluation and presentation of KPIs, reports and analyses for our clients
• Participation in the digital planning of measures on an annual and monthly level, as well as responsibility for implementation and optimisation in day-to-day business with the inclusion of customer journey analyses, attribution and dynamic budget
• Supports on producing digital innovative and ambitious strategic and business solutions that balance client and agency values in close collaboration with staff and clients
• Builds client relationships as a trusted digital advisor to client and industry stakeholders
• Participates with team, in the clients' business: understanding their challenges, goals, external economic environment, markets in which they operate, competitive threats and relevant agency partners; knows their business model, performance and idea of success; has knowledge of the client's products and applies that knowledge to deliver innovative and ambitious plans and services to clients
• Manages independent analysis and insights generation from studies, research & reports or in collaboration with the (Senior) Manager
• Manages administrative tasks such as invoice management, campaigns in Leading Media, etc.
• Works independently on pre-defined digital campaigns and reports regularly to the Client Director or/and to the (Senior) Digital Consultant
• Works collaboratively across dentsu and across network as needed – uses good knowledge of products and services to drive business value for clients and dentsu
• Leverages internal relationships
• Regular, proactive reporting of all client activities to the Line Manager
• Seeks help and flags risks at an early stage
• Constantly and independently increasing levels of knowledge by contacting internal colleagues on questions
• Represents the agency to the outside world as well as the client within the agency

Global Reach with Local Expertise:
Join a network that spans 145 countries, with over 70,000 talented employees. Collaborate with bright minds worldwide and gain insights from diverse industries and markets.
Innovation at Our Core: For over 120 years, we have been pushing boundaries to connect brands with their audiences through cutting‑edge technology, creativity, and transformative solutions.
Commitment to Impact: We focus on driving meaningful outcomes for our clients and their communities, whether through increasing revenue, influencing behavior change, or fostering positive organizational culture.
Collaborative Network: Work alongside six global brands all united in delivering highly integrated and scaled transformation solutions.

?? 25 days of holidays
?? 2 volunteer days for charitable activities
?? Mental Health:
Benefit from 3 extra wellness days on top of your vacation days and a Mental Health First Aider and Employee Assistance program to support your well‑being
?? 40-hour week & overtime compensation
⏰ Flexible working hours model (flextime)
?? Independent home office management
?? State‑of‑the‑art, creative office space with ergonomically equipped workstations
?? Pet friendly offices (Zurich and St. Gallen)
?? Full access to Dentsu Academy, on‑site learning sessions, online language courses
?? Referral bonus program
✈️ Workation possibility
?? Team events: company parties, monthly breakfasts, aperos

Zürich

Dentsu Media

Full time

Permanent