Marketing Operations Manager

Marketing Operations Manager

Title:

Marketing Operations Manager

Department:
Marketing

Reports to:

Senior Marketing Manager

Location:

Fully Remote (Select US states)

Sure Cost is the leading provider of pharmacy purchasing and inventory management solutions. Our SaaS platform helps pharmacies simplify purchasing and maximize profitability through smarter, data‑driven decisions. Our platform connects purchasing, inventory and analytics into one seamless experience, empowering pharmacies to buy better, save more and operate with confidence. If you're looking for a role where you can make a meaningful impact in communities across the country, all while earning a competitive salary, you've come to the right place.

At Sure Cost, we think work/life balance should have, well, balance. With team members across the United States, we value the freedom of fully remote work, flex hours, and flexible PTO.

We are seeking an experienced Marketing Operations Manager to own and optimize the systems, processes and data that power our marketing engine and serve as a strategic partner to Marketing and Revenue leadership, shaping scalable growth strategy through data, systems architecture and performance insights. This role is ideal for a highly organized, data‑driven marketer who thrives at the intersection of strategy, technology and execution.

You’ll be responsible for managing our marketing technology stack, with Hub Spot at the center, ensuring operational excellence across campaigns, reporting, lead management and cross‑functional alignment. This role reports directly to the Sr. Marketing Manager and works closely with Sales, Revenue Operations and Leadership.

• Own the strategic architecture and administration of Marketing Hub within Hub Spot, including marketing automation, lead scoring, lifecycle stages workflows and integrations with Marketing Tools
• Design and evolve scalable marketing processes aligned to revenue strategy, improving efficiency, scalability and performance
• Manage campaign setup, QA, execution support and post‑campaign reporting
• Act as primary operational liaison with marketing agency, ensuring seamless execution, data integrity and performance tracking
• Partner with agency to operationalize campaigns, align on goals, timelines and KPIs and ensure accurate measurement in Hub Spot
• Coordinate with agency on Hub Spot campaign builds, automation, tracking and reporting
• Ensure clean, accurate and actionable marketing data across systems
• Support the BDR team by optimizing lead routing, lifecycle stages and handoff processes within Hub Spot
• Partner with BDR Manager to ensure accurate tracking, reporting and performance visibility across inbound and outbound activities
• Maintain and improve workflows, automation and alerts that enable timely and effective BDR follow‑up
• Ensure data quality and CRM hygiene to support BDR productivity and reliable reporting
• Collaborate with BDR team on campaign targeting, list management and segmentation
• Provide operational support for BDR enablement initiatives, including tools, dashboards and process documentation
• Build and maintain dashboards and reporting frameworks that inform strategic decision‑making and optimize marketing investment against revenue goals
• Collaborate with Sales Leadership and Revenue Operations to align on lead management, handoffs and attribution
• Evaluate, implement and manage marketing tools and integrations as needed
• Serve as the go‑to expert for marketing systems, data and operational best practices

• Minimum of 5 years of progressive experience in Marketing Operations, with increasing ownership of marketing systems, automation and reporting
• Hands‑on, advanced experience with Hub Spot required
• Strong understanding of B2B demand generation, lead lifecycle management and marketing automation
• Proven ability to analyze data, identify insights and make recommendations
• Experience working closely with Sales and Revenue teams
• Exceptional attention to detail and process‑oriented mindset
• Strong communication skills with the ability to explain technical concepts clearly
• Demonstrated ability to develop and execute marketing…