Account Manager; Digital Media

Position: Account Manager (Digital Media)
Gum Gum is the contextual-first technology leader transforming digital advertising with AI-powered, non-invasive data and media solutions. We champion effective advertising that uplifts and respects consumers. Our proprietary Contextual, Attention, and Creative solutions create the perfect match between a brand and a consumer in the right moment and mindset. Founded in 2008, Gum Gum is headquartered in Santa Monica, California, and operates in 19+ markets.

To be a part of this next phase of digital advertising that prioritizes data privacy, please visit

The Account Manager is a critical role within the Client Solutions department that partners directly with Sales to best service our advertising agency partners and execute on a variety of campaigns to meet client targets. The Account Manager is ultimately responsible for ensuring that all aspects of campaign performance are exceeding expectations while simultaneously updating, educating and building relationships with advertising clients.

Additionally, the Account Manager helps facilitate the management of all aspects of the campaign internally, working with our Design team, the Advertising Operations team and Engineering team to expertly set up each campaign according to key performance indicators.

Note:

This position offers the opportunity for remote work or 'work from home' as there isn't a nearby office. However, Gum Gum is excited to only consider applicants residing in the local area listed in the job description for business needs including some or all of the following: client interaction, team interaction, timezone, etc.

What You'll Achieve

* Take ownership of Gum Gum's renewal business Lead the charge in supporting Gum Gum's renewal business by providing Gum Gum clients with an industry leading end-to-end experience

* Build strategic and long-lasting relationships with Gum Gum's key clients

* Attend in person meetings and entertain clients as deemed necessary

* Present campaign performance and updates to client or sales team and communicate optimizations to achieve goals

* Discover incremental opportunities for growth among existing campaigns

* Driving strategy for growth of key accounts

* Support Sales in managing and executing strategic sales opportunities

* Understand the client pipeline and strategically use current campaign success to help secure revenue on future initiatives

* Spend ample time researching client campaigns and programs they are running outside of Gum Gum

* Coordinate internal teams and execute on sold campaigns

Work with AdOps to properly implement and manage sold advertising campaigns

* Meet regularly with stakeholders to make sure campaign details are organized, up-to-date and turnaround times are being adhered to

* Take ownership of pod meetings, set the agenda and have goals in place so the team understands what should be accomplished during that time

* Make sure there is alignment on client success metrics across the rest of the operations department

* Review campaign performance daily to ensure performance is trending to achieve KPIs. Meet with Ad Ops to suggest campaign optimizations

* Provide feedback to the company on how to best service clients' needs

Skills You'll Bring

* BA/BS degree in Business (Advertising/Marketing) or similar experience

* 1-2+ years of experience in the digital media field, preferably in online verticals - Account Management and/or Media Planning

* Familiarity with Doubleclick, Sizmek, MOAT, Integral Ad Science, Millward Brown, Upwave, Salesforce, Double Verify and JIRA

* Proficient with online advertising terms, concepts, and revenue model

* Able to manage a variety of client needs while delivering on Gum Gum's reputation for excellent customer service

What We Offer

At Gum Gum, competitive base pay is a part of a total rewards package which also includes benefits, an emphasis on recognition, development, and wellness. The reasonable estimated base pay range for this role is from $65,000 to $85,000 annually. The actual amount may be higher or lower. Individual compensation will vary based on factors including, but not limited to, relevant qualifications, work location, and labor market conditions.

The total rewards package offered also includes an employer-matched 401(k) retirement plan, and depending on the role, participation in a bonus, commission, or stock incentive program. Your recruiter can share more specifics during the hiring process. Learn more about our U.S. benefits & perks package at

Awards

* Shortlisted for Marketing Technology Company of the Year for the 2023 Mumbrella Awards

* 2024 Winner of 7 Built In Awards on a national, regional, and remote scale - including Remote Best Places to Work at #25 and Best Midsize Places to Work in Los Angeles, CA at #9

* Ad Exchanger Programmatic Power Player 2022 and 2021

* CTO Hero Award of OTT.X 2023

* Digiday Media Awards Europe finalist 2022 and 2021

* Finalist for the 2023 AdExchanger Awards Best Video Technology For Media Suppliers

* Gold Award at the IAB Mixx Awards in…