Strategic Account Manager

Firegang Dental Marketing is a digital marketing company headquartered in Spokane, Washington that has been in business for over 10 years. Our clients are primarily dentists and our service packages include website design, paid ad management, SEO, analytics, copywriting, and more.

• Manage a portfolio of clients with varying service levels, serving as their primary point of contact for campaign updates, reporting, and strategic guidance.
• Build strong consultative relationships with clients by understanding their goals and aligning marketing efforts accordingly.
• Lead client onboarding, set expectations, and ensure long-term success with Firegang.
• Communicate performance insights clearly and confidently through email, calls, and reporting meetings.

• Execute ongoing optimizations across Google Ads and Meta Ads accounts following Firegang and industry best practices.
• Monitor campaign performance and make data-driven adjustments to improve ROI and lead quality.
• Support the Performance Team and SEM leadership with day-to-day ad account management, reporting, and documentation.
• Conduct research and share insights that support strategic campaign planning and growth opportunities.

• Act as a liaison between clients and internal teams, ensuring goals, timelines, and deliverables remain aligned.
• Document updates and maintain accurate client and campaign data within project management tools.
• Provide educational support to clients around reputation management, conversion strategy, and marketing best practices.

• At least 4 year of relevant Account Management experience required.
• Dental Experience required.
• Digital Marketing required.
• Excellent written and verbal communication skills.
• Data driven and enjoy helping clients succeed.
• Team oriented and a problem solver.
• Enjoy professional conversations with clients and co-workers.
• Salary of $60-70k/year DOE
• PPO Health Benefits (medical/dental)
• 401K Option with matching
• Generous PTO and Holiday Schedule
• 100% Telecommute
• Life, AD&D, Short, and Long Term Disability Insurances

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.