Ecommerce Account Manager
Singapore
Listed on 2026-02-28
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Marketing / Advertising / PR
Ecommerce, Digital Marketing
Boom Digital Media is a creative and media agency specializing in crafting impactful stories and conversations through vertical videos. Backed by an in‐house production team, the company collaborates with clients throughout the entire content creation process, from ideation to publication.
With a significant presence in the social media industry, Boom Digital Media has cultivated a massive following of over 40 million users and achieved over 10 billion video views in the past year. The company is dedicated to delivering high‑quality, engaging content that resonates with audiences and drives measurable business results.
Role DescriptionThis is a full‑time hybrid role for an Ecommerce Account Manager, based in Singapore, with flexibility for remote work.
The Ecommerce Account Manager will:
- Manage and grow ecommerce client accounts, particularly on Tik Tok Shop and/or Shopee
- Strategize, execute, and optimize ecommerce campaigns to drive GMV and ROI
- Analyze performance metrics and translate insights into actionable growth strategies
- Collaborate with internal creative, media, and production teams to align content with commerce goals
- Maintain strong client relationships through regular reporting, communication, and strategic reviews
- Identify upsell opportunities and contribute to revenue growth
- Stay ahead of ecommerce trends, platform updates, and algorithm changes
- Proven hands‑on experience managing ecommerce accounts on Tik Tok Shop and/or Shopee
- Strong understanding of platform mechanics including ads, affiliate programs, live commerce, and content‑driven conversion
- Experience in ecommerce management, client account management, and campaign execution
- Strong proficiency in data analysis, performance tracking, and ROI optimization
- Ability to manage multiple accounts and campaigns simultaneously
- Knowledge of digital marketing strategies, content optimization, and performance marketing
- Excellent communication and client relationship management skills
- Familiarity with platforms such as Tik Tok, Shopee, Lazada and other ecommerce tools is a plus
- Bachelor’s degree in Business, Marketing, Communications, or related field preferred
- Strong problem‑solving skills and ability to thrive in a collaborative environment
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